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Buick GMC of North Miami

Miami Gardens, FL

4.5
654 Reviews
Call Dealership (786) 718-1172

21200 NW 2nd Ave

Miami Gardens, FL

33169

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654 Reviews of Buick GMC of North Miami

June 06, 2024

My experience was good, Ricardo assisted me with all my questions and needs. Great deal More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 06, 2024 -

Buick GMC of North Miami responded

It's great to know that Ricardo was able to assist you with all of your questions and needs. Providing our customers with excellent service is a top priority for us at Buick GMC of North Miami. We look forward to assisting you during your next visit in the future. Until next time, safe travels!

Helpful
June 06, 2024

Great dealership. Ricky was a great help! Will definitely recommend to my friends and family! More

by princeoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 06, 2024 -

Buick GMC of North Miami responded

Thank you for your kind words and for choosing Buick GMC of North Miami. We're especially glad to hear that Ricky provided you with excellent assistance. If you ever need anything or your friends and family have any questions, don't hesitate to reach out. We look forward to serving you again!

Helpful
June 04, 2024

Doreen was very pleasant to work with. She understand my needs. She ensured that the service that I received was prompt. She communicated every detail. More

by latavia_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

Thank you for sharing your experience, Latavia! We're glad to hear that Doreen provided prompt and attentive service at Buick GMC of North Miami. We appreciate your feedback and hope to assist you again in the future. Safe travels!

Helpful
June 04, 2024

I am very happy with the service I will recommend and Mrs Doreen is very nice More

by 1250DWIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

We love to receive positive reviews like yours. You are warmly invited to visit us again at Buick GMC of North Miami. We are here to help!

Helpful
June 04, 2024

Excelente servicio al cliente, un placer conversar con Doreen. I will continue as a client More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
Report | Print
Jun 05, 2024 -

Buick GMC of North Miami responded

Nos alegra mucho escuchar que tu experiencia con nuestro servicio al cliente fue excelente, Pedro, en Buick GMC de North Miami, ¡y que disfrutaste conversar con Doreen! En nuestro equipo, nos esforzamos por brindar el mejor servicio posible, y comentarios como el tuyo nos motivan a seguir mejorando día a día. Esperamos seguir siendo tu elección como cliente y estamos aquí para ayudarte en todo lo que necesites. ¡Gracias por confiar en nosotros!

Helpful
June 02, 2024

Ricardo went above and beyond to get me the truck I needed and make sure I get a good deal with all the discounts More

by jescobar06031989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Thank you for choosing us for your automotive needs, J! We're proud to hear that Ricardo provided exceptional service and helped you secure a great deal at Buick GMC of North Miami. Enjoy riding around in style in your new truck! Let us know if we can be of assistance in the future.

Helpful
June 01, 2024

I have been looking at the Buick Envista a while and I decide to stop by to test drive it. Ricardo energy and excitement and knowledge about the vehicle make my purchase so easy and smooth More

by dsheanelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

Providing a smooth and enjoyable experience for our customers is a top priority of ours at Buick GMC of North Miami. It's great to know that Ricardo was able to help you with test driving and purchasing your new Buick. If you need any further assistance, we'd be glad to help you. Until we meet again, enjoy your new ride!

Helpful
June 01, 2024

I look for while trying to decide between Chevy and GMC, Ricardo was able to help ma select the right truck for me and my business More

by agenelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

It's always a tough choice when buying a new truck, Agenelle! We're glad Ricardo was there to help guide you through the process and select the right truck for you and your business. We truly appreciate your feedback and hope to have the opportunity to work with you again at Buick GMC of North Miami!

Helpful
June 01, 2024

the whole process was great and amazing with very details oriented customer service and attention by Ricardo More

by kterp10261984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
Report | Print
Jun 03, 2024 -

Buick GMC of North Miami responded

It's always great to hear when Ricardo provides our customers with detailed and attentive service at Buick GMC of North Miami. Thank you for sharing your positive experience with us, and we look forward to your next visit! Happy driving!

Helpful
June 01, 2024

Poor customer services. Diagnostic test increased and I was not made aware until after. Same problem however the are saying is not. Parts 1,175 labor 2,914 diagnostic $33 More

by Lilavois Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Castillo
Report | Print
Jun 04, 2024 -

Buick GMC of North Miami responded

Lilavois Family, Thank you for taking the time to leave us your detailed feedback. We would like to understand more about your particular experience and what went wrong with your diagnostic test. Your satisfaction is our priority, and it's unfortunate to know that you didn't receive five-star service during your recent visit. Our hope is to turn your experience around and understand what we can do to improve customer service in the future. Please feel free to reach out to ivansandino@lithia.com if you're willing to discuss. Ivan Sandino Service Manager

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