Donna Osborne
Donna Osborne at Subaru of Pembroke Pines
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Donna Osborne

Finance Secretary

Subaru of Pembroke Pines

16100 Pines Boulevard
Pembroke Pines, FL 33027

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3 Reviews

Dealership Experience

23 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

Croatian Croatian

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3 Reviews

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3 Reviews of Donna Osborne

September 04, 2024

Dealership Rating
Employee Rating

Mr Juan Carbonell is a top seller, professional, honest, very friendly, knowledgeable, speaks several languages, old fashion salesman and an individual that makes you want to buy a car from him; he would go More

by Subarufreddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Gomez, Leah Oren, Luis Carbonell, Juan Carbonell , Mr Joe Salerno at the Service Department is a top, super employee!

Sep 04, 2024

Subaru of Pembroke Pines responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Juan provided an exceptional experience at Subaru of Pembroke Pines. Enjoy your new 2025 Subaru Forester, and we appreciate the recommendation!

Sep 04, 2024

Subarufreddy responded

Subaru of Pembroke Pines is an excellent dealership. I have been consistently through many years, getting good service in sales, car maintenance and repairs, parts and at the bodyshop as well. I have been impressed with my current salesmen Mr. Juan Carbonell, you will not find a better person to deal with when purchasing a car; and I highly recommend Mr. Joe Salerno at the service department too, which he has so nicely, and so kindly assisted me for a very long time!

June 28, 2024

Dealership Rating
Employee Rating

In my little experience in this beautiful country, he is one of the most complete sellers, attentive, he offers good service to his clients, he is always there to help for me, he is the best I have ever met More

by yandrydc92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2024

Subaru of Pembroke Pines responded

Thank you for your wonderful feedback! We're delighted to hear that Cowboy provided such excellent service at Subaru of Pembroke Pines. We appreciate your kind words and support!

April 07, 2024

Dealership Rating
Employee Rating

I went to buy a used subaru outback and it wasn't a good experience at all. First the used certified car was in rough shape. I would not think that it would be certified at all. After looking at that, I More

by rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 08, 2024

Subaru of Pembroke Pines responded

Rick, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's concerning to see that we've fallen short of these expectations during your visit. It seems there may have been some miscommunication or misunderstanding regarding the trade-in value and financing terms - this is something we'd like to address directly with you if possible. Please reach out at a time convenient for you so we can work towards resolving any issues together. Thank you, Duane Massa - General Manager - (954) 443-2351

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