Donna Osborne
Donna Osborne at Lexus of Pembroke Pines
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Donna Osborne

Finance Secretary

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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3.7
36 Reviews
3.7

36 Reviews

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36 Reviews of Donna Osborne

November 21, 2024

Dealership Rating
Employee Rating

I love the dealership , the experience was wonderful and very fast. My adviser was amazing. I will be referring my friends and family. More

by Pebbles
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had a wonderful and speedy experience at Lexus of Pembroke Pines! Thank you for your kind words and referrals. We look forward to welcoming your friends and family soon!

November 10, 2024

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I received Very courteous, knowledgeable, and friendly experience. I received a detailed explanation of the service More

by CHERYLTHAMES11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Lexus of Pembroke Pines responded

Cheryl, we're delighted to hear that you had a courteous and informative experience with us at Lexus of Pembroke Pines. Thank you for sharing your feedback!

November 06, 2024

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All they want is your money and to sell you a vehicle. I tried to get in contact with any of the following people the owner and founder. The general manager the sales manager I talked to six different emp More

by Xlt99
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andre Armani, Edgar Chaparro

Nov 15, 2024

Lexus of Pembroke Pines responded

It's truly disheartening to hear about your experience, especially during such a critical time. We strive for attentive and responsive service, so it's concerning that we fell short in this instance. Your feedback is important to us, and we'd like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards making things right. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 17, 2024

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The service experience was very good. I gave this rating because I will never buy another car from this dealer after they screwed me royally on a lease purchase. I’m not sure I will ever More

by snstephan
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Workmanship
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Recommend Dealer
No

July 05, 2024

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100% recomendado me encanta la atención y el servicio siempre que he ido salgo complacida More

by CUQUI1524
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otany Lantigua, Steve Pastukhov, Zulimar Parra , Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS

Jul 05, 2024

Lexus of Pembroke Pines responded

Es fantástico saber que su experiencia en Lexus of Pembroke Pines siempre ha sido excelente! Gracias por elegirnos y por compartir su reseña con nosotros. Cuídese!

March 12, 2024

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Good staff and well welcoming at all times when darling with the Dealership in others areas. More

by alhaynes7373
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Recommend Dealer
Yes

Other Employees Tagged: Irv Smith

Mar 12, 2024

Lexus of Pembroke Pines responded

Thank you for the five-star review of Lexus of Pembroke Pines! We are so glad that our team was welcoming. See you down the road!

November 18, 2023

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E x c e le n t n I c e K eep g oing More

by quotes9964
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Workmanship
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Recommend Dealer
Yes
Nov 20, 2023

Lexus of Pembroke Pines responded

Thank you for taking a moment to leave Lexus of Pembroke Pines a 5-star review!

September 03, 2023

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Employee Rating

‘Excelente servicio rapidez amabilidad seguridad calidad esfuerzo privacidad confortable idioma sencillez tranquilidad rapidez humildad amabilidad More

by EVELINREYES_81
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 05, 2023

Lexus of Pembroke Pines responded

Evelin, gracias por compartir su experiencia con nosotros en Lexus of Pembroke Pines. Nos alegra saber que nuestro servicio fue de su agrado. Esperamos verle pronto!

August 23, 2023

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Estoy muy contenta con la compra. .tos me atendieron de lo mejor muchas gracias.ok More

by luciascandona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Esperamos volver a verle en el futuro!

August 14, 2023

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Employee Rating

I'm still waiting for the ordered part The service was good Cleaning after unclean service More

by ITZHAK.LABOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hunter, Tom Abrahams

Aug 15, 2023

Lexus of Pembroke Pines responded

Itzhak, thank you for leaving Lexus of Pembroke Pines a five-star review and sharing your feedback. We appreciate your patience while your new part arrives. In the meantime, please let us know if you need any further assistance. See you soon!

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