Donna Feliciano | Page 36
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Write a ReviewDealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
March 04, 2019
Best servide department ever! Hit yet another pothole and Colonial took such very good care of me and my vehicle. I would highly recommend using the service department here even if Hit yet another pothole and Colonial took such very good care of me and my vehicle. I would highly recommend using the service department here even if you didn't buy your car here. But I would highly recommend buying your car here. I purchased both of mine here and was not disappointed. More
Other Employees Tagged: James Carpenter, Brad Triplett
March 02, 2019
I've moved on you should too After a year and a half of owning my first Hyundai I have moved on. When I was negotiating the purchase of my Hyundai Santa Fe Sport I stressed how i After a year and a half of owning my first Hyundai I have moved on. When I was negotiating the purchase of my Hyundai Santa Fe Sport I stressed how important the after sale service was to me because I like to properly maintain my vehicles. I also inquired about a loaner program in case I needed to leave my car for a full day of service. The sales team indicated there was a cost to being a part of the loaner program and we negotiated that cost down from their standard rate. The first time I needed a loaner car I was told they did not have any AT ALL to offer their customers. The next time I was told it depended on whether they had any available and that it was best to schedule several weeks in advance. Every time I brought my car in for service there was some kind of recall that needed to be addressed. The last straw for me was when I brought my car in for a simple oil change and when I brought it home it was leaking oil. More
Other Employees Tagged: J.P. Jones, Steve Knickerbocker, Brad Triplett
February 28, 2019
2017 Tuscon Service was excellent. I got there on time and they took me right away. Service took less than an hour. Everything checked out and they provided me Service was excellent. I got there on time and they took me right away. Service took less than an hour. Everything checked out and they provided me with recommendations of some other items I needed serviced. More
February 27, 2019
Engine light on Called Colonial on a Thursday night to check engine light. Had a call back Friday morning at 8:30 saying my car had been checked and signal cleared. Called Colonial on a Thursday night to check engine light. Had a call back Friday morning at 8:30 saying my car had been checked and signal cleared. Thank you! More
February 24, 2019
covenient, simple and easy Valet service is the only way to go. It is convenient, simple and easy. The pick-up and drop-off people are friendly and professional. Valet service is the only way to go. It is convenient, simple and easy. The pick-up and drop-off people are friendly and professional. More
February 22, 2019
Service Rep I always enjoy working with Donna. She is such a nice person to work with and she is very helpful. I am so happy that she came back. I always enjoy working with Donna. She is such a nice person to work with and she is very helpful. I am so happy that she came back. More
February 21, 2019
Awesome! Mike the Parts Manager is great! Donna in service is fantastic, It's great when you get professional, knowledgeable, helpful people to assist you dur Mike the Parts Manager is great! Donna in service is fantastic, It's great when you get professional, knowledgeable, helpful people to assist you during a repair. More
Other Employees Tagged: Michael Tague
February 21, 2019
Great experience Donna was very helpful and a pleasure to deal with. Donna made it very stress free experience. Great employee. I would highly recommend to others. Donna was very helpful and a pleasure to deal with. Donna made it very stress free experience. Great employee. I would highly recommend to others. More
Other Employees Tagged: James Carpenter
February 21, 2019
2010 Santa Fe 90K and cruisin’ In my case my Santa Fe has served me very well primarily due to being properly maintained by the Colonial service team. This time with 90k miles I exp In my case my Santa Fe has served me very well primarily due to being properly maintained by the Colonial service team. This time with 90k miles I expected many service items. The Colonial team reviewed necessary and optional repairs. More importantly they listened to my plans for the Santa Fe and made sure my choice of required repairs made sense. Great job Service Team including Donna F. Thank you John More
February 19, 2019
Car repairs I was very pleased with the service i received. Everything worked out great. I always love the knowledge and experience my service person has. I will I was very pleased with the service i received. Everything worked out great. I always love the knowledge and experience my service person has. I will continue to go there for all my car needs. More

