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Donna Feliciano
Donna Feliciano | Page 28
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
August 06, 2019
Very happy customer What can I say. You guys have been doing a great job with my car. I bought it there 16 years ago and have been taking to you ever since. No issues at What can I say. You guys have been doing a great job with my car. I bought it there 16 years ago and have been taking to you ever since. No issues at all, just keep up the great work. More
by TYRELL19079
Verified Customer
August 02, 2019
Service done Came in to have service done. I was taken right away. Work that needed to be done was addressed from importance to "can wait to be done" I like that o Came in to have service done. I was taken right away. Work that needed to be done was addressed from importance to "can wait to be done" I like that option instead of trying to force feed me all I need to have done at that moment. More
by TIACALLEN
Other Employees Tagged: Lou Ziegler
August 02, 2019
Donna is terrific! I had some issues related to my original purchase of a Sonata and Donna addressed each and every one.of them . I wish it could have gone faster but I had some issues related to my original purchase of a Sonata and Donna addressed each and every one.of them . I wish it could have gone faster but given the horror stories you read about from.other manufacturers and dealerships I honestly have zero.complaijts. More
by shelldude
July 31, 2019
Still going Strong with Excellent Service JP did a fine job, I felt comfortable with him being the first dealing with him. I was a bit annoyed that the steering wheel was oily and door panel w JP did a fine job, I felt comfortable with him being the first dealing with him. I was a bit annoyed that the steering wheel was oily and door panel was smudged with grease. Dirt left behind by the service Technicians is easy to fix. It is also a sign of carelessness that does not go over well when one trusts their expensive vehicles to professionals who demonstrate carelessness and lack of attention to detail. That does not cost extra! But again, JP was great! More
by KDLS
Other Employees Tagged: J.P. Jones
July 31, 2019
exceptional service a honest trait,not like the sales department, which i experience in June of this year. I was quite disappointed with the dishonest action of the sal a honest trait,not like the sales department, which i experience in June of this year. I was quite disappointed with the dishonest action of the sales department promotion and the "got you' sales promotion INVITATION.I reported this "shady action" to the owner/sales manager and got no response. Waiting for a response before taking further reporting/action. More
by HBHOTRODS
July 26, 2019
Air Conditioner on the fritz! The air conditioner in my car has not been working properly. I called the service department and they were able to see my car the next day. Not only The air conditioner in my car has not been working properly. I called the service department and they were able to see my car the next day. Not only did they figure out what was going on with the air conditioner, they also identified and fixed an issue with my steering. I like the fact that they evaluate the total car and let you know what needs to be addressed. Donna was great at keeping in contact with me via phone and text. More
by MOOREAU
July 23, 2019
Donna in service was very through. The service was good and staff very nice. I waited a little longer then expected for my car. Then I realized your service garage doesn't look that big The service was good and staff very nice. I waited a little longer then expected for my car. Then I realized your service garage doesn't look that big maybe not that many mechanics. Other then that everything was good. More
by LORILOVE1967
July 17, 2019
excellent service They found the problem, ordered the part, and fixed it quickly and it was under warranty!!! Yeah! They also found a light out and recommended an oil They found the problem, ordered the part, and fixed it quickly and it was under warranty!!! Yeah! They also found a light out and recommended an oil change.Donna was excellent to deal with. Very knowledgeable and friendly! More
by SFM1029
July 17, 2019
Keeps my car running well When I bring my car in for service, Donna always keeps me in the loop. I know what is being done, how much it will cost, and about how long it will ta When I bring my car in for service, Donna always keeps me in the loop. I know what is being done, how much it will cost, and about how long it will take. More
by EM
July 16, 2019
Standing behind their product We had an issue with our 2011 Sonata. At 90 thousand miles the engine seized and instead of giving us the run around it was taken care of in a profes We had an issue with our 2011 Sonata. At 90 thousand miles the engine seized and instead of giving us the run around it was taken care of in a professional and timely manner. They upheld the warranty with no hassles and really stood behind their product. Other than that we have had no issues with our vehicles. We have a Sonata and an Elantra and love them. Thank you Colonial Hyundai. More
by MMISETIC
Other Employees Tagged: J.P. Jones
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