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Donna Feliciano
Donna Feliciano | Page 19
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
January 08, 2020
Donna is the best! I had a serious problem with oil leaking and Donna got me in right away and I was out withering one hour. She is a real Asset for Colonial! I had a serious problem with oil leaking and Donna got me in right away and I was out withering one hour. She is a real Asset for Colonial! More
by BOBMADONNA
Verified Customer
January 08, 2020
Headlight bulb replacement Parts department is always helpful and attentive. Donna can make things happen. You must accept that getting work done at the dealership is always g Parts department is always helpful and attentive. Donna can make things happen. You must accept that getting work done at the dealership is always going to be higher priced than the many other independent operators close by. More
by SLR III
Other Employees Tagged: gentlemmen in the parts department
January 03, 2020
Great employee, timely service, but I almost got overcharged Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134 Donna was an awesome rep and the work was done well and on time. However, if I hadn’t noticed an overcharge on the invoice, I would have overpaid $134. I think it was their system’s fault and not Donna’s- she corrected it for me. But I would recommend looking over any invoices carefully before paying. More
by JANELOUISE228
January 02, 2020
Above and beyond It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they hav It was New Year's Eve after 2 when I called because I had a giant nail in my tire that was already plugged, I needed a new tire. Not only did they have my tire in stock - 3 other tire places didn't- Donna told me to come on in they would put it on. Ruben and Donna are awesome. They turned a bad day around for me. They are both great! Oh and the tire installed and balanced was less than just the tire at 2 other tire places More
by TKAUTERMAN
Other Employees Tagged: Ruben Escobar
January 01, 2020
great customer service I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 I had issues with other Hyundai Dealers, This one was pleasant and I hope have found the issue Thanks for everything happy new year 2020 More
by SRD3
January 01, 2020
Great Follow through I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service an I appreciate the follow through and follow up from all the staff. They have addressed all my needs. My wife and I continue to come back for service and when it’s time for a new car. More
by brownie81372
Other Employees Tagged: Vince Perry, Kevin Wagner
December 31, 2019
Pleasent, Informative, Friendly and Fast. This is my first experience dealing with a dealership and their service department. It was a great experience so far and hopefully it will continue to This is my first experience dealing with a dealership and their service department. It was a great experience so far and hopefully it will continue to be that way for many years. From buying my first new car to brining it in for service, Colonial Hyundai has exceeded my expectations as a first time car owner. More
by Lkane23
December 23, 2019
Inspection Went in for inspection and emissions. Hyundai had recently sent me a $30 gift card good towards any service. So car was done when promised and paid le Went in for inspection and emissions. Hyundai had recently sent me a $30 gift card good towards any service. So car was done when promised and paid less because of the gift card. Customer service is great. More
by TW
Other Employees Tagged: Katie Schaffer
December 23, 2019
90,000 mile service Brought in for 90,000 mile service Convenient to drop off the evening before Received timely text messages on the status of the service Convenient Brought in for 90,000 mile service Convenient to drop off the evening before Received timely text messages on the status of the service Convenient after hours cashier for pickup More
by MICHAEL.BEARD
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