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Donna Feliciano
Donna Feliciano | Page 13
Service Consultant
Colonial Hyundai
4423 Lincoln Hwy
Downingtown, PA 19335
414 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
42 yrs, 2 mos
Languages Spoken
English
414 Reviews of Donna Feliciano
April 23, 2020
During these crazy times the service department was wonderful. Used the valet option and it worked out wonderfully. I knew exactly when car would be picked up and dropped off. Thank you Donna wonderful. Used the valet option and it worked out wonderfully. I knew exactly when car would be picked up and dropped off. Thank you Donna More
by MKD523
Verified Customer
April 20, 2020
Extra Mile Donna arranged to get my car serviced during this coronavirus ordeal. She arranged timely service, suggested needed service word, and provided excelle Donna arranged to get my car serviced during this coronavirus ordeal. She arranged timely service, suggested needed service word, and provided excellent communication via phone and email. More
by JWIDHSON
April 20, 2020
We’ve purchased 7 vehicles from this dealership and serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we do serviced all of them here. Over the last year or so, their service department has gone completely downhill. They have tried to sell us services we don’t need, have told us they’ve fixed problems when they were not fixed, and have been unable to diagnose an ongoing problem that was diagnosed and fixed in minutes by another mechanic. I also tried to price an newer Hyundai and they wouldn’t deal at all until I brought my husband in and then they started negotiating. When the price still wasn’t where we thought it should be, we went to another Hyundai dealer and they worked with us and we bought a car from there. Additionally, we were given a complimentary car wash card when we purchased our last vehicle and told that we could wash any and all of our cars there. When I brought a car of mine not purchased there, I was told they wouldn’t wash it. While not a major issue, it is just another example of their lack of customer service. We will no longer be back for any of our car needs. More
by HJW1221
Other Employees Tagged: John Ashdale , Pepsi Parshat, David Smith
April 20, 2020
First oil change/tire rotation after purchasing We purchased our car in September, 2019. This was the first service since purchasing. We were very pleased with the friendliness and cleanliness of We purchased our car in September, 2019. This was the first service since purchasing. We were very pleased with the friendliness and cleanliness of the service department. Our car was immaculate after service was completed. More
by BUSYB98
April 17, 2020
Donna let us know quickly what repairs were needed. The service technician was neat and the car was returned in good order. Have used this service department through 4 cars. Always done a good job. service technician was neat and the car was returned in good order. Have used this service department through 4 cars. Always done a good job. More
by BARNESKATHLEEN0
April 15, 2020
Excellent service! Colonial Hyundai is always there to take care of my needs. The valet service made it so easy for me to get my car inspected! Colonial Hyundai is always there to take care of my needs. The valet service made it so easy for me to get my car inspected! More
by KRISTINBALLA
Other Employees Tagged: Ruben Escobar, Kevin Wagner
April 14, 2020
Above And Beyond I came in for an oil change and a brake light and I was having an issue getting the Trip reading off of my dashboard and I mentioned it to Donna and s I came in for an oil change and a brake light and I was having an issue getting the Trip reading off of my dashboard and I mentioned it to Donna and she asked the mechanic to check it for me without me having to ask her to. More
by KATHLEEN.SIZEMORE
Other Employees Tagged: Ruben Escobar
April 09, 2020
My experience at the dealership was Awesome! My service advisor Donna went above and beyond to ensure my services were complete, followed up with my insurance company and kept me well informed on the progr advisor Donna went above and beyond to ensure my services were complete, followed up with my insurance company and kept me well informed on the progress on my car. More
by MRRUGGIERO1
Other Employees Tagged: Walter who performed work on my car
April 09, 2020
Ruben was very professional.. i went in for service during the quarantine. The service area was very clean and they even provides gloves, mask, cleaning wipes and hand sanitizer! The service done to m during the quarantine. The service area was very clean and they even provides gloves, mask, cleaning wipes and hand sanitizer! The service done to my car was done in awesome and it was washed and cleaned! More
by ALICIA.CHEERLEADERS
Other Employees Tagged: Ruben Escobar
April 06, 2020
coupling warranty Donna Feliciano was great in getting my service covered by Hyundai..Donna always does her best to get me the best deal..She is a valuable member of Co Donna Feliciano was great in getting my service covered by Hyundai..Donna always does her best to get me the best deal..She is a valuable member of Colonial Hyundai of Downingtown More
by KEITHHECKARD
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