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Donald Wood
Donald Wood at Safford Volkswagen Richmond

Donald Wood

Service Advisor

Safford Volkswagen Richmond

10501 Midlothian Turnpike
Richmond, VA 23235

4.4
21 Reviews
4.4

21 Reviews

Write a Review

21 Reviews of Donald Wood

October 10, 2025

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Employee Rating

Service was prompt and thorough Don Wood was very courteous respectful, and knowledgeable. Would definitely bring my car back again. More

by JOJO57JOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Andrew Dalton, Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 10, 2025

Safford Volkswagen Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Volkswagen Richmond!

October 09, 2025

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Employee Rating

Donald is always super nice and friendly. He listens and looks into everything that I mention to him. Love working with him when I come to this location. More

by STAYLOR32017
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 09, 2025

Safford Volkswagen Richmond responded

Thanks for sharing your thoughts about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

October 09, 2025

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Don is awesome, he doesn't always get his messages when leaving callback phone information More

by RHALLIDAY32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't know anyone else

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Oct 10, 2025

Safford Volkswagen Richmond responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Volkswagen Richmond!

October 07, 2025

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Employee Rating

Dealership staff is always very welcoming. The ability to schedule service on line is very convenient. Mr Wood provided detailed explanation of required and recommended service and enabled me More

by dennisingermany
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Safford Volkswagen Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Volkswagen Richmond. We look forward to having you as one of our valued customers for many more years to come!

October 06, 2025

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Employee Rating

Don was great to work with, very thorough and communicative. I had an issue once I received my car that was addressed. More

by ADWEBB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Safford Volkswagen Richmond responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 06, 2025

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Employee Rating

Overall process was very smooth and efficient from checking in to nice clean waiting area. Coffee was a bonus! More

by MATT.BRIGGS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Barker, Karl Solid JR, Carrie Shipp

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Oct 06, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

October 04, 2025

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Employee Rating

Always efficient and pleasant. Don remembers the clients and is clear about service actions. Great service More

by REHARRISONRH
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood

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Oct 04, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Safford Brown Volkswagen Richmond. It's great to know that Don provided you with efficient and pleasant service. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Safford Brown Volkswagen Richmond

October 04, 2025

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Employee Rating

Donald took very good care of me and my car was ready and fast complete More

by CENT93
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

October 03, 2025

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Employee Rating

Don is awesome! He takes such good care of me every time I have a car issue! Great communication and service More

by DDANIELS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Safford Volkswagen Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Volkswagen Richmond. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

Dealership Rating
Employee Rating

Everyone I encounter at SB/VW is friendly and courteous and knowledgeable about their jobs. I have especially appreciated my interactions with Donald Wood as it feels that he has gone that second mile/extr More

by Miss Tiggy’s Drivermichaelmiller1690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 03, 2025

Safford Volkswagen Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Volkswagen Richmond. We look forward to having you as one of our valued customers for many more years to come!

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