Dominic Taibi

My experience with the dealership was phenomenal! They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation They gave me a great deal on my trade-in at a great price on the vehicle that I was looking at and it was a hassle free process explanation More

by RIGGINSRUSSELL Verified Customer Verified Customer

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The people are nice. Dom knew a lot of facts about the car and offered his help in navigating this new technology, which was great as the tech in these newer cars can be Dom knew a lot of facts about the car and offered his help in navigating this new technology, which was great as the tech in these newer cars can be extensive and difficult to absorb. However, I made a huge mistake in allowing his explanation of the VIP program to suffice in my decision to get it. I should have asked more questions, or gotten more details. The details of said program are not as good as I was assuming. (I live too far away to get free pick up and delivery, and the oil change feature is only applicable to non-synthetic oils. Kia uses synthetic oil in all of their cars, as most do. Imagine me having a power train warranty claim and Kia discovers that a non recommended oil was used in the car. Instant denial of claim) Also Lorraine was also nice to speak with and a pleasant person. But again, my mistake, of not reading the specifics of the extra warranties, and now I must go through the process to cancel them. We also had questions about the sale contract, specifically the extra 1K allowance for our trade doesn't appear in the document showing balance due. I have had difficulty making contact with her by phone. (She did reach out once, but I was in the car and didn't have the documents with me. She attempted to contact my wife, at home, and talk to her about it, but unfortunately she was unable to answer at that time, (you know phone tag) I know everyone's busy, despite being retired, I am too. I would be happy to discuss my issues with a member of upper management should they be inclined to get more details on my customer feedback. We love the car. The combination of my own neglect in studying the contracts, and relying on the short non-detailed explanation of the benefits from the parties involved in the sale, resulted in this review. I hope these issues can be resolved quickly and thoroughly. That would likely change my mind on the review and indicate that Oakes does have my complete satisfaction in mind. If we need to come in and completely redo the loan paperwork, we're okay with that. We have yet to even make our first payment, or get our title. (BTW, I know the windshield warranty can not be cancelled, I'm willing to accept that as my own price to pay for not being willing to take the extra time to ask more questions and read the details imbedded in the contracts, (and helping to create this debacle) More

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Dominic did a great job walking us through some different car options and new his product well. Lyric was also good to work with. car options and new his product well. Lyric was also good to work with. More

by rmbasquette Verified Customer Verified Customer

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If you’re looking for a smooth, no-hassle car buying experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend! experience, definitely ask for Dom. He’s the kind of guy who makes you want to come back for your next car. Highly recommend! More

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We went to another dealership looking for a deal on a car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a b car, we were going to go with a telluride (over what we wanted to pay) and then we had a call from a salesman called dominic, he wanted to get us a better deal and found us one that fit perfectly in our regime AND fit our rubric. The finance manager- lyric, had found us a deal on a warranty that had saved us tons of money and kept it right around what we wanted to pay a month. The new car came with a full tank of gas, added features, and it was detailed/cleaned before we were sent home. This place has also helped out our family by helping repair a blown engine on a car under a good warranty. Would recommend, this was a great experience and they managed to do all of this within an hour. More

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Dom our sales person was very nice and Lyric the finance guy was very thorough. Great job to both of them. guy was very thorough. Great job to both of them. More

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I had a great experience with Dominic Taibi. It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchase It was enjoyable and easy to deal with Dominic while test driving the vehicles. He listened to my wants and needs and we quickly got the car purchased I wanted. It was worth the drive! Everyone was friendly and professional. d More

by schafer0 Verified Customer Verified Customer

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Great experience with everyone we came in contact with. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car. Everyone was very helpfu and very pleasant to deal with! Easiest experience we’ve ever had with buying a new car. More

by jscruby158 Verified Customer Verified Customer

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Very helpful and kind would recommend, very easy the process and thanks to you guys I have my first car⭐️ process and thanks to you guys I have my first car⭐️ More

by emilymartinez2316 Verified Customer Verified Customer

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Dominic was very helpful through the entire process, and was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sur was quick to reply when I had a question. As I was purchasing from another state, he was great at sending me videos and photos of the car to make sure it was everything I expected. More

by danahb Verified Customer Verified Customer

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