Jacob Robirds

I was enjoying the experience up until i found out my personal information had been sold to Allstate. Got a phone call trying to sell me insurance less than 12 hours after the purchase. Allstate starte personal information had been sold to Allstate. Got a phone call trying to sell me insurance less than 12 hours after the purchase. Allstate started asking for all personal information. Very deceptive business practice. More

by ddd Verified Customer Verified Customer

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I am very grateful for the help with the copy of my car title. They are extraordinary and very kind. Thank you for taking such good care of us. title. They are extraordinary and very kind. Thank you for taking such good care of us. More

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Overall, this experience was below average. I'm saying that mainly because of the work we put in before we arrived to make the process as fast as possible, yet it made little difference. We kne I'm saying that mainly because of the work we put in before we arrived to make the process as fast as possible, yet it made little difference. We knew exactly which vehicle we wanted, had already negotiated the price, and provided all required information for financing. Yet if was obvious that the dealership was going to make sure we had to go through the usual attempts to sell their protection packages anyways and drag out the process. I specifically said we were not interested shortly after this sales pitch started; however, I was disregarded and the employee continued on anyways. We also felt completely out of place from the moment we walked in the door. Nobody greeted us at the door. They seemed utterly disinterested in us once we told them we had been working with Jacob before we arrived. It was also plainly obvious that there were some strange personal dynamics between members of the staff. The fact that this was plainly visible to a customer is a problem. Long story short, we got the car we wanted at a good price, but we did not feel welcomed or appreciated,.except by Jacob, during the process. I do want to highlight that Jacob was easy to work with both over the phone and in person. We felt he was honest and genuine, and cared about our experience. More

by beaver22usmc Verified Customer Verified Customer

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We were able to find our family vehicle. We have no complaints about our sales rep. We have no complaints about our sales rep. More

by BRETT.LAORUANGROCH Verified Customer Verified Customer

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Everyone there listened and made sure they knew exactly what I wanted and what I could afford! Kind and knowledgeable! what I wanted and what I could afford! Kind and knowledgeable! More

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Jacob was great! Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing. Answered all our questions, showed us the different features. Lyric was very helpful and friendly with the financing. More

by merrill.miller62 Verified Customer Verified Customer

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Jacob was awesome! Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing. Answered all of our questions about the used vs new vehicles. Lyric was very helpful with the financing. More

by kylekitchen93 Verified Customer Verified Customer

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GET THE WE OWE YOU SENT OVER TO THE BODY SHOP. I have tried to reach out a couple different times but sent in a run around. Maybe this will work. I have tried to reach out a couple different times but sent in a run around. Maybe this will work. More

by keltonrule Verified Customer Verified Customer

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Very easy to deal with. Everyone was very nice and made the car buying process smooth. Everyone was very nice and made the car buying process smooth. More

by farr0623 Verified Customer Verified Customer

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Oaks Kia was great to work with! They made my car buying experience easy and fun! They made my car buying experience easy and fun! More

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