Dmitry Gumanov

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback! We're so happy to hear that you love your “New to Us” vehicle and that you had a positive experience with CM and Dmitry. We appreciate your patience during the paperwork process, and we understand the importance of getting you on your way, especially with such a long drive ahead. We truly value your recommendation and are grateful for your trust in our team. Please know we’re always here for you, and if you need anything in the future, don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for choosing Jackson Acura again, especially from such a distance! We’re delighted to have earned your trust and that our team’s commitment to understanding and meeting your preferences made your experience smooth and enjoyable. Ensuring you find exactly what you’re looking for is central to our values, and it’s wonderful to hear that each interaction left a positive impression. We’re honored to be your choice for a second RDX, and we look forward to continuing to serve you with the care and attention you deserve! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your loyal support and for sharing this wonderful 5-star review! We’re thrilled to hear Dimitry has consistently provided you with a great experience. Building lasting relationships with customers like you is a cornerstone of our business, and we’re grateful for your continued trust. If you have any additional questions or need anything else, please don't hesitate to reach out. We look forward to welcoming you back whenever you're ready for your next vehicle! Warm regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your continued trust and loyalty to Jackson Acura! We're thrilled to hear that Dmitry and Sergei have consistently provided you with great experiences throughout your leases. It’s always a pleasure to assist returning customers, and we're proud to have earned your business for the third time. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team