Dmitry Gumanov
Dmitry Gumanov at Jackson Acura
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Dmitry Gumanov

General Sales Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
172 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

32 yrs, 2 mos

Languages Spoken

English English

Russian Russian

4.8

172 Reviews

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172 Reviews of Dmitry Gumanov

November 20, 2024

Dealership Rating
Employee Rating

Our Salesman (CM) was great and so was the business manager. we love our “New to Us” vehicle. It was a very fair price. My only complaint was that it took awhile to prepare the paperwork. I felt like More

by brian.jones1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina

November 20, 2024

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Employee Rating

This was the most pleasant car buying experience I have ever had. Sergei was true to every # he gave me over a 1 year period of corresponding. I highly recommend Jackson Acura! More

by SSMITH84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

Nov 20, 2024

Jackson Acura responded

Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that your car-buying journey was the most pleasant you’ve had. Sergei is truly dedicated to providing a seamless experience, and we're so glad to know that his consistent communication and honesty over the past year made a positive impact on your decision-making process. Your recommendation means the world to us, and we’re grateful for your trust in Jackson Acura. If you ever need assistance in the future, whether it's for service or another vehicle, we’ll be here to help. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

November 16, 2024

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Very professional sales process. Enjoyed Sergei. I was referred by Dennis Williams. My touch screen is blank so Will try service department soon. More

by HINSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 20, 2024

Jackson Acura responded

Thank you for the 5-star review! We're thrilled to hear you had a professional and enjoyable sales experience with Sergei. We truly value referrals like the one from Dennis Williams—it’s a testament to the trust our customers have in us. Regarding your touch screen, our service team is ready to assist you and ensure everything is resolved quickly and efficiently. Please don’t hesitate to reach out when you’re ready to schedule an appointment. We look forward to welcoming you! Warm Regards, Jackson Acura Team

November 02, 2024

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We live in Florida and this is the 2nd RDX we have purchased from this dealership in the past 5 years. They actually work with you on what you want versus trying to sell what they want you to buy. Eve More

by Dlgolf18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman , Lenore Shields

Nov 12, 2024

Jackson Acura responded

Thank you for choosing Jackson Acura again, especially from such a distance! We’re delighted to have earned your trust and that our team’s commitment to understanding and meeting your preferences made your experience smooth and enjoyable. Ensuring you find exactly what you’re looking for is central to our values, and it’s wonderful to hear that each interaction left a positive impression. We’re honored to be your choice for a second RDX, and we look forward to continuing to serve you with the care and attention you deserve! Warm Regards, Jackson Acura Team

November 02, 2024

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Good service, good sale team, would buy from them again. Will recommend hi place to friends More

by BSMYCHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Jackson Acura responded

Thank you for the fantastic 5-star review! We’re thrilled to hear that you had a positive experience with both our sales and service teams. It means a lot to us that you would choose to buy from us again and recommend our dealership to friends. Providing excellent service and fostering lasting relationships with our customers is our top priority, and we’re grateful for your trust in us. Warm Regards, Jackson Acura Team

October 16, 2024

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I have bought several cars from Dimitry at Jackson Acura. I have enjoyed the experience with him each time and always come back to him when I need a vehicle. I will continue to Purchase from him in the futur More

by michelleleverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2024

Jackson Acura responded

Thank you for your loyal support and for sharing this wonderful 5-star review! We’re thrilled to hear Dimitry has consistently provided you with a great experience. Building lasting relationships with customers like you is a cornerstone of our business, and we’re grateful for your continued trust. If you have any additional questions or need anything else, please don't hesitate to reach out. We look forward to welcoming you back whenever you're ready for your next vehicle! Warm regards, Jackson Acura Team

September 24, 2024

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Overall service experience was excellent and satisfied with no concerns. Except the time it took everything else was fine More

by sudharsh.saggit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Jackson Acura responded

Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future! Warm Regards, Jackson Acura Team

September 03, 2024

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This is my third lease from Jackson Acura. Dmitry and Sergei have helped me each time. The experience has been great all three times. More

by vehrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Sep 24, 2024

Jackson Acura responded

Thank you for your continued trust and loyalty to Jackson Acura! We're thrilled to hear that Dmitry and Sergei have consistently provided you with great experiences throughout your leases. It’s always a pleasure to assist returning customers, and we're proud to have earned your business for the third time. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 30, 2024

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Great dealership with excellent customer service! Easy to schedule and get service with accommodations and walkable to areas to walk. More

by jhardy2184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re delighted to hear that you found our dealership to offer excellent customer service and that scheduling and accommodations were to your liking. It’s great to know that our facilities and convenient location contributed to a positive experience for you. At Jackson Acura, we strive to provide a seamless and enjoyable experience for all our customers, and your feedback reaffirms our commitment to excellence. If there’s anything more we can assist you with, please don’t hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 20, 2024

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Employee Rating

They were easy to deal with and not overly pushy. They were very accommodating and easy to work with More

by Martha_fabiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Sep 03, 2024

Jackson Acura responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team made the process smooth and stress-free for you. It’s important to us that our customers feel comfortable and supported throughout their entire experience. If there’s anything else you need or if you have any questions in the future, please don’t hesitate to reach out. We’re always here to help and look forward to assisting you again! Warm Regards, Jackson Acura Team

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