Dion Grace
Dion Grace at BMW of Orland Park
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Dion Grace

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.6
121 Reviews
4.6

121 Reviews

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121 Reviews of Dion Grace

April 04, 2025

Dealership Rating
Employee Rating

Great, fast service with affordable prices. I was very pleased with the same day appointment and good quality service. More

by PINKNEYBRITTANY
Service Price Transparency
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Recommend Dealer
Yes

March 24, 2025

Dealership Rating
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The dealer and Dion were very straight forward and accommodating to my questions. Great experience overall, in and out quick. More

by SANADALSHUBBAK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Cory Kazienko

Mar 24, 2025

BMW of Orland Park responded

We're delighted to hear that Dion and the team at BMW of Orland Park provided a straightforward and accommodating experience. Thank you for sharing your positive feedback, we hope you're enjoying your new ride!

March 24, 2025

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Employee Rating

I came in for my check engine light. I was in and out in about and hour and thirty minutes. And they took care of repairing a recall. Prompt, kind and professional, thank you Dion. More

by ASHON.HARRISON
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

Ashon, we're delighted to hear that Dion and the team at BMW of Orland Park provided prompt and professional service during your visit. Thank you for sharing your experience with us!

March 23, 2025

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Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team continues to provide outstanding service and a personal touch. We look forward to welcoming you back soon!

March 23, 2025

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A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK More

by WRN
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

It's wonderful to hear that you felt like part of the family at BMW of Orland Park! We're proud of our team's professionalism and personable service. Thank you for sharing your experience with us!

March 21, 2025

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Great, friendly service. Dion was attentive and kept me informed as my vehicle was getting serviced. More

by Mrs. LPC
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Recommend Dealer
No
Mar 24, 2025

BMW of Orland Park responded

We sincerely appreciate your positive feedback and shoutout to Dion. Given the content of your review, it seems that your 1-star rating may have been accidental, however, if there is anything we can do to further assist you, please don't hesitate to be in touch. Thank you, Brian Coster - Service Manager - 708-460-4545

March 21, 2025

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Overall love service at Orland Park. Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! More

by KTL
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Recommend Dealer
Yes
Mar 21, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that Dion and the team have been able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!

March 15, 2025

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Employee Rating

Great service and knowledge. It’s always a pleasure to do any business with Zieglar. More

by Taki
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Recommend Dealer
Yes

Other Employees Tagged: James Hatchett, Liz Cornelius

Mar 17, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park and sharing your experience with Zieglar! See you next time, Taki.

March 10, 2025

Dealership Rating
Employee Rating

Great service! Would defiantly recommend this dealership for any BMW servicing. Good communication and service. More

by LEP
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Recommend Dealer
Yes
Mar 10, 2025

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our communication and service met your expectations. We look forward to assisting with any future needs!

March 10, 2025

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Employee Rating

I received Top Tier service, which was quick, understanding and professional! My commute from Hyde Park Chicago is well worth the trip! Best Regards, More

by JCONWAY_2
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

BMW of Orland Park responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you received top-tier service that was quick, understanding, and professional. Knowing that your commute from Hyde Park, Chicago, is well worth the trip truly means a lot to us. We appreciate your trust and look forward to serving you again soon! Best Wishes, BMW Of Orland Park

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