Dimitra Anastasopoulous | Page 9

The dealership bent over backwards to provide warranty on insured repairs before the coverage ran out. They provided a loaner car and the service dept. staff were a delight to work with. insured repairs before the coverage ran out. They provided a loaner car and the service dept. staff were a delight to work with. More

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Clean. Customer service oriented. It's a pleasure to get there and do car needs Customer service oriented. It's a pleasure to get there and do car needs More

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Atanas sold me my first car (I'm not a teenager, just never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. never needed a car for most of my adult life) and it was a wonderful experience. We stayed in touch over the years and he knew I always wanted an S3. One day, I was in for servicing and fretting over the issues my used car had and he suggested purchasing a new vehicle when I was ready. Fast forward three years and Audi came out with a completely revamped S3, so I asked him to place an order for one. Eight months later, the vehicle arrived and Atanas wasted no time in getting the vehicle and the admin stuff ready. The whole staff at the dealership was awesome and made sure everything with the trade-in and financing went smoothly. I was in and out in about two hours! I'm someone who highly values customer service quality, so as long as I stay with Audi, I'll be maintaining a relationship with Atanas and Audi Silver Spring. More

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I had an excellent experience with Alex. He laid out all of my options, explained everything thoroughly, and was 100% straightforward and honest. This is not something you can say about so m He laid out all of my options, explained everything thoroughly, and was 100% straightforward and honest. This is not something you can say about so many people in the car business. Alex is also a really nice guy! And beyond Alex, my overall experience at Audi Silver Spring was excellent. I will be returning to the dealership for my next vehicle, and I look forward to working with Alex again! More

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The staff at Audi Silver Spring is always courteous and professional. Dimitra is the best service advisor! She went above and beyond to assist me when I had a flat tire, making the situation less stressful professional. Dimitra is the best service advisor! She went above and beyond to assist me when I had a flat tire, making the situation less stressful. Every time I texted her service related questions on the vehicle, she always responded promptly. More

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Friendly and helpful staff, who take the time to answer your questions and offer recommendations. your questions and offer recommendations. More

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I had a pleasurable experience working with Dimitria. She was polite and knowledgeable. I’ll definitely use Audi Silver Spring for future service needs. She was polite and knowledgeable. I’ll definitely use Audi Silver Spring for future service needs. More

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Always 100% here. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. Best customer service. Best overall care of vehicle. I love that they respect my time and make it easy to work while I wait. More

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I had the first service for my new Q7 yesterday. The service representatives were very friendly, and precessional. My sales person happened to be there and I was able to say hello and catch up with The service representatives were very friendly, and precessional. My sales person happened to be there and I was able to say hello and catch up with him before relaxing in the lounge. Great experience overall! More

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First class staff very professional! Friendly and courteous. Dealership is clean and everyone is there to help you. Friendly and courteous. Dealership is clean and everyone is there to help you. More

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