Dimitra Anastasopoulous | Page 10

I’ve been to many Audi service center. But Audi Silver Spring had the best and Quick service. Service Manager Dimitra was awesome. She explained everything and the process. Technicians are But Audi Silver Spring had the best and Quick service. Service Manager Dimitra was awesome. She explained everything and the process. Technicians are also very knowledgeable and expert. They finished it on time and i had no issue afterward. I had so much problem in other branches that i had to go several times for the same service. Would recommend to everyone to go there. More

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Dimitra was very thorough when she went over the details of the service that was done! She let me know when the car was complete and didn’t waste any time getting me in and out. I thought it would take long of the service that was done! She let me know when the car was complete and didn’t waste any time getting me in and out. I thought it would take longer to do the service! Very pleased with the outcome! I’ll definitely continue my service with Audi Silver Spring! More

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The services was very good. , customer’s attention +9 we are Satisfied. Thanks. I definitely will bring my vehicle for services again. Dimita the service agent was very professio , customer’s attention +9 we are Satisfied. Thanks. I definitely will bring my vehicle for services again. Dimita the service agent was very professional and kind, we thank her. More

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I showed up early for the service of my car and Dimitra did a great job in coordinating the mechanics taken my car early. The first year maintenance process went well and the dealership did what the servi did a great job in coordinating the mechanics taken my car early. The first year maintenance process went well and the dealership did what the service plan required. The check in and out process were efficient. Also, I’ve been very pleased with the performance of the car they sold me. More

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They have a wonderful staff of very helpful individuals who are very personable and responsive. I always feel like I'm a valued customer. who are very personable and responsive. I always feel like I'm a valued customer. More

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The Dimitra (Service) is very helpful, courteous and always pleasant. I’ve been with the dealership since 2014. The reception area and washrooms are also clean. always pleasant. I’ve been with the dealership since 2014. The reception area and washrooms are also clean. More

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Top notch service, and a great overall experience. The service department fit me into its schedule and addressed all of my concerns. service department fit me into its schedule and addressed all of my concerns. More

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I've always enjoyed working with Dimitra @ Audi Silver Spring. She has set up appointments during times when electronic scheduling was impossible. She has helped me trouble shoot problems and triage the Spring. She has set up appointments during times when electronic scheduling was impossible. She has helped me trouble shoot problems and triage them. She has gotten work estimates for me. She is trustworthy and reliable. She is the primary reason I return to Audi Silver Spring for my service needs through the lifetimes of two Audis. More

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The staff is always efficient, professional, courteous, honest, personable, and accommodating. It’s always the case. honest, personable, and accommodating. It’s always the case. More

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Took my Audi in for service. The service technician unplugs my dashcam power supply. In my dashcam video, the Service Director Evan (off video) points to the dashcam, and the service technician promptl unplugs my dashcam power supply. In my dashcam video, the Service Director Evan (off video) points to the dashcam, and the service technician promptly said yeah, I know how to take care that. Then you see the video/dashcam shake because "B" has unplugged my car's dashcam power supply. They never plugged back in my dashcam's power supply. Not cool and not professional. I don't know why you have something to hide or what. They have never done that before. Dimitra usually handles my service, but she was out that day. More

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