Diego Sanchez
Diego Sanchez at Longo Toyota of Prosper

Diego Sanchez

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

5.0
10 Reviews
5.0

10 Reviews

Write a Review

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

10 Reviews of Diego Sanchez

November 17, 2024

Dealership Rating
Employee Rating

Timely. Candid advice. Good area to hang around and do your work while waiting for the car to be serviced. More

by madhav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Longo Toyota of Prosper responded

Thank you for your feedback! We're glad to hear that your service experience was timely and that you received candid advice. It’s also great to know you found our waiting area comfortable and conducive to getting some work done. We strive to make every visit as convenient as possible, and we appreciate your comments. Happy Holidays - Team Longo

October 27, 2024

Dealership Rating
Employee Rating

Great customer service and feel valued when greeting my vehicle serviced. Highly recommend this dealership. More

by gbkg25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Longo Toyota of Prosper responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced great customer service and felt valued during your visit for vehicle service. Team Longo

October 21, 2024

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Employee Rating

Great costumer service. They don't sell you over-selling services that your car doesn't need. More

by Antonio D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Weston Wallace , Aldo Barrios

Oct 21, 2024

Longo Toyota of Prosper responded

Thank you for your positive feedback and visiting our service center! We’re glad to hear that you experienced great customer service and appreciated our honest approach. Providing our customers with only the services they truly need is a core value for us. Longo Toyota of Prosper

October 04, 2024

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I just walked in for the service with out appointment, still they took the car for service and dealership provided drop off and pick up services as well as it took almost 4 hrs to complete the service. I More

by repala427
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Longo Toyota of Prosper responded

Thank you for sharing your experience with us! We’re glad to hear that our team was able to accommodate you despite your walk-in visit and that you appreciated the drop-off and pick-up services. We strive to provide prompt and efficient service, and we’re thrilled that we met your expectations during your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future! Have a great weekend - Team Longo

July 25, 2024

Dealership Rating
Employee Rating

I so appreciated that they gave me an appointment as soon as they heard about my flat tire! More

by cgparshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Longo Toyota of Prosper responded

We're happy the service team @ Longo Toyota of Prosper got you back on the road with peace-of-mind

February 13, 2024

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Employee Rating

Amazing service staff. Thank you Diageo for your therive for excellence. Your friendly and professional customer service is what makes this place worth the drive from Frisc More

by Flex2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint and visit online. We cannot wait for you to return back to Longo Toyota of Prosper. Have a wonderful rest of your week

February 07, 2024

Dealership Rating
Employee Rating

Service is always timely and thorough. Service team is also very courteous. I have brought my Tampa there for service every time since 2018. More

by Skealler4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 07, 2024

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and we're honored to serve you @ Longo

January 21, 2024

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Employee Rating

Had concern. Inspected addressed corrected and communicated clearly as to why. Friendly and professional staff. Kudos to management obviously great hiring and tra More

by halljudithp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Araujo

Jan 22, 2024

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper. Have a great day, call us if you need anything we're always here to take care of you and your auto needs - Team Longo

December 05, 2023

Dealership Rating
Employee Rating

I visited Longo Toyota of Prosper this weekend to get my car serviced. I had the pleasure of being helped by Diego Sanchez upon arrival. He was great. He explained everything that my SUV needed done and he More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Wedderburn

Dec 05, 2023

Longo Toyota of Prosper responded

It’s always rewarding to receive feedback like this. We truly believe our employees are our most valuable asset setting us apart from other dealerships. We’re fortunate and thankful to have Diego as a member of our Team. From our family to yours - Happy Holidays and we will see you in 2024!

November 07, 2023

Dealership Rating
Employee Rating

Cecilia is an excellent service advisor. Highly recommend and pays attention to detail. Very friendly and knowledgeable. More

by riccardjsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Weston Wallace, Cecilia Kaldawi

Nov 07, 2023

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Cecilia).

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