Weston Wallace

Never have I worked with a dealership with this amount of professionalism and customer centered experience. My service advisor is Weston Wallace and I trust his recommendations for work needed on my 2015 Toy professionalism and customer centered experience. My service advisor is Weston Wallace and I trust his recommendations for work needed on my 2015 Toyota Tundra. Never do I feel I am being upsold or that I am overpaying. 100% recommend Longo Toyota and their service department!! More

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Always receive excellent service from Weston. I highly recommend Longo Toyota of Prosper. Great team. I highly recommend Longo Toyota of Prosper. Great team. More

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Always great to service here, always timely and efficient. Effective communication from the service team, especially Weston. Always returning efficient. Effective communication from the service team, especially Weston. Always returning More

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Always able to take care of my vehicle and make my concerns feel heard. 5-Star service concerns feel heard. 5-Star service More

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Weston Wallace provided one of the best service experiences I've ever had. From start to finish, Weston went above and beyond to ensure that all my needs were met in a professional, friendly, and t experiences I've ever had. From start to finish, Weston went above and beyond to ensure that all my needs were met in a professional, friendly, and timely manner. His knowledge of the vehicles and services offered was impressive, and he took the time to thoroughly explain my options and answer all my questions. What stood out the most was his genuine desire to make sure I felt comfortable and confident with every decision. Weston’s attention to detail and commitment to customer satisfaction was clear throughout the entire process. He made me feel valued as a customer and ensured that I had a seamless, stress-free experience from start to finish. Weston is knowledgeable, approachable, and truly cares about delivering excellent service, Weston Wallace is very honest and the go-to person at Longo Toyota of Prosper. I will be returning for all my future needs, and I highly recommend Weston to anyone looking for top-notch service! Thank you again, Weston! More

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Well … All I want to say is this …. Your focus should be on customer satisfaction rather business because if customer is satisfied business will come by itself. Your focus should be on customer satisfaction rather business because if customer is satisfied business will come by itself. More

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Westen is more than an employee. He is above and beyond. Only Westen will help me. Westen came out to my car to help me understand working the radio and map. He called me one eveni He is above and beyond. Only Westen will help me. Westen came out to my car to help me understand working the radio and map. He called me one evening at home to tell me he was sick would not be at work to help me said ????would be helping me t.....no way... I waited until Westen was back to work. More

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Excellent service as always. Took good care of my vehicle, service was quick and easy. Took good care of my vehicle, service was quick and easy. More

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Very fast service Weston was great pricing was good also dropped me off at home and picked me up and took me back to the dealer. dropped me off at home and picked me up and took me back to the dealer. More

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Weston the service manager was great plus the AC mechanic solved our issue - all we’ll done 👍 solved our issue - all we’ll done 👍 More

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