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Devin Spielman
Devin Spielman | Page 4
Finance Manager
Heiser Ford Lincoln
1700 W Silver Spring Dr
Glendale, WI 53209
40 Reviews
Dealership Experience
2 yrs, 9 mos
Industry Experience
9 yrs, 3 mos
40 Reviews
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40 Reviews of Devin Spielman
July 23, 2024
I went to buy out my lease last week Thursday. I have never felt so taken advantage of. It has been 6 days and I still do not have all of my signed paperwork and documentation. I have no idea what I have never felt so taken advantage of. It has been 6 days and I still do not have all of my signed paperwork and documentation. I have no idea what I paid for certain coverages. I was completely lied to by the finance lady who said that they were running a special on Gap insurance and that it was included when she actually charged me $1200! I still have yet to have that charge on documentation from the dealership. They added over $8600 in extras without showing me what I paid for. Nothing but miscommunication and it's been pulling teeth to get anyone to respond to me. This is the last time I will work with Heiser Ford. More
by Amalia
Other Employees Tagged: Kreyshia White
May 02, 2024
the dealership was clean and my salesperson was knowledgeable about the vehicle that I chose knowledgeable about the vehicle that I chose More
by l1roge05
Verified CustomerOther Employees Tagged: Bruce Denson , Richard Hodge, Ralph Price
April 24, 2024
I was very comfortable working with my Heiser team. Everyone was nice and I never second guessed myself. Everyone was nice and I never second guessed myself. More
by emmfan123
Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum , Kreyshia White
April 23, 2024
It went very well all people involved excellent would recommend Heiser to others love the car recommend Heiser to others love the car More
by ebjenner
Other Employees Tagged: Bruce Denson , Kreyshia White
March 29, 2024
Everyone was friendly and helpful while we were there in person. However, I made it clear that I was leaving on a business trip and wanted the financing piece to be wrapped up quickly. Heiser just needed to person. However, I made it clear that I was leaving on a business trip and wanted the financing piece to be wrapped up quickly. Heiser just needed to send a form over to USAA. I tried calling in multiple times to check on it and could never get someone on the phone. After 4 days my wife drove 30 minutes to the dealership to find out Heiser had never submitted the form and I would need to wait another week for everything to process. They seem to be very understaffed and it is leading to poor customer service. Again, everyone is great in person, but if you have to follow up over the phone or the process is slightly more complicated than usual (usaa financing) expect long, frustrating delays. More
by claytonposton
February 14, 2024
I am so happy with my choice and dealership. Everyone was so helpful very clear and helping me understand the process I would highly recommend friends and family. Everyone was so helpful very clear and helping me understand the process I would highly recommend friends and family. More
by sdhoward68
Other Employees Tagged: Charlie Przislicki
February 10, 2024
They were incredibly helpful. We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service We had a slightly unusual situation and they walked us through each step with care and consideration. I can't say enough about the personal service and attention I was given. THANK YOU!!! More
by kformico
Other Employees Tagged: Chad Formico
February 07, 2024
Dealership was very clean and organized. Very friendly staff and the amenities whole waiting were great. Very friendly staff and the amenities whole waiting were great. More
by amya11713
Other Employees Tagged: Jhyaire Tatum
January 16, 2024
Knowledgeable and very professional. Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend! Remote service was completed on two of our vehicles. Service staff was on time and very courteous. Highly recommend! More
by Jiminy Chimney Masonry & Repair
Other Employees Tagged: “Hutch” Hutchinson, Chad Formico , Brian Crandall, Timothy Robinson, Kreyshia White
January 12, 2024
Lashanit was great to work with. She was knowledgeable and very responsive. She found the car we were looking for and helped us acquire it. She was knowledgeable and very responsive. She found the car we were looking for and helped us acquire it. More
by foodpantry
Other Employees Tagged: Lashanti Scott
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