Devin Rogers
Devin Rogers at Lithia Hyundai of Reno
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Devin Rogers

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.5
282 Reviews

Dealership Experience

5 yrs, 6 mos

4.5

282 Reviews

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282 Reviews of Devin Rogers

November 11, 2024

Dealership Rating
Employee Rating

Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w More

by MICHELEBUSHNIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 14, 2024

Lithia Hyundai of Reno responded

I'm truly sorry to hear about your distressing experience, Michele. It sounds like there were several issues with the documentation and vehicle condition that should have been addressed more professionally. We take such matters seriously, and I would appreciate the opportunity to discuss this further with you directly so we can work towards a resolution. Please feel free to reach out at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

November 06, 2024

Dealership Rating
Employee Rating

Worst car buy experience with no truthful loan agreement. No one available after deal Please do not respond More

by Jhawkbob @ me.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lucas Bragg, Levi Williams

Nov 13, 2024

Lithia Hyundai of Reno responded

Hello, We strive for transparency and attentive service, so this feedback is important to us. If you change your mind about discussing it further, please feel free to reach out at any time. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

November 04, 2024

Dealership Rating
Employee Rating

Excellent service by all staff. Very attentive. On time and kind and helpful and will return. More

by Annalisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trisha Stone , Matt

Nov 04, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are happy to see that our team provided excellent assistance. Come see us again soon!

October 27, 2024

Dealership Rating
Employee Rating

This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. More

by paulblewis454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Williams

Oct 28, 2024

Lithia Hyundai of Reno responded

Paul, we're delighted to hear that Levi made your car purchase experience so smooth and pressure-free at Lithia Hyundai of Reno. Thank you for the high recommendation! Enjoy your new ride!

October 25, 2024

Dealership Rating
Employee Rating

Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well. More

by DMCN0123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Dayton

Oct 25, 2024

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Lithia Hyundai of Reno.

October 21, 2024

Dealership Rating
Employee Rating

Gave me a horrible deal that was overpriced in every way. Received denial notices from various banks and credit unions NOT because of my good credit or great debt to income ratio—I was declined due to it bei More

by GPASH2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Clunie

Oct 25, 2024

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback with us. We're sorry to hear about the challenges you faced during your experience at Lithia Hyundai of Reno. Your comments are important, and we'll use them to improve our services moving forward. If there's anything further we can do, please let us know! Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

October 21, 2024

Dealership Rating
Employee Rating

We were treated very well. Very happy with our expetience. I have recomended them to our family and friends. More

by PAPATOMOF7
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen

Oct 22, 2024

Lithia Hyundai of Reno responded

Thank you for recommending Lithia Hyundai of Reno to your family and friends! We're delighted to hear that you had a positive experience with us. We look forward to serving you again in the future!

October 17, 2024

Dealership Rating
Employee Rating

Friendly staff willing to help and answer questions. The dealership is clean and offers coffee and snacks. More

by BEVERLY.NANNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark , Trisha

Oct 22, 2024

Lithia Hyundai of Reno responded

Beverly, we're delighted to hear you enjoyed the friendly atmosphere and amenities at Lithia Hyundai of Reno. Thanks for sharing your experience with us!

October 13, 2024

Dealership Rating
Employee Rating

We weren't pressured, but shown a product and informed about its' capabilities and functions. More

by JOYCEBROWNOLZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen

Oct 14, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Enjoy your new ride!

September 28, 2024

Dealership Rating
Employee Rating

Everyone was really nice and they got my car got done in a timely fashion. More

by Bree.murry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Dan Dunham

Sep 30, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! We are thrilled to see that you were in and out in a timely manner. We hope to see you again in the future.

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