Dealership Experience
5 yrs, 7 mos
287 Reviews
Write a Review288 Reviews of Devin Rogers
December 03, 2024
My experience at this dealership has not been the best. I bought my car from the Carson City dealership and my car died on my the day i bought it and then the dealership had my car for three months trying I bought my car from the Carson City dealership and my car died on my the day i bought it and then the dealership had my car for three months trying to fix whatever problems it was having i had to pay my registration and my first car payment before i even had it in my possession. I then received my car which was fine for about two weeks and then i had more problems with it my ac was making weird noise my gear shifter was going out i was hearing sounds coming from the back end of my car. I then brought it back to get serviced and they seemed to no be able to fix my car and told me there was no sounds coming from my car. I had my car for two days after they had it for two weeks and the noise came back but they couldn't seem to hear it when having it for two weeks. Since then my car has been giving me problems my camera sensor go off like crazy i will be driving in motion and it will beep at me as if i was very close to another car but there wasn't anyone near me. Also my gear shifter is still messing up i couldn't even drive the other day because my car wouldn't go back into drive after i had reversed from a parking spot and was stuck in the middle of a parking lot trying to not get rear ended by another car. I had to sit there for 5 minutes with my car off before it would let me change gears. More
December 01, 2024
Fantastic customer service. Easy start to finish process. Holly is an outstanding sales person. Enjoying my new car Easy start to finish process. Holly is an outstanding sales person. Enjoying my new car More
Other Employees Tagged: Holly Jensen
November 30, 2024
They were very professional and the salesmen were great. Very accommodating. No complaints at all. Very accommodating. No complaints at all. More
Other Employees Tagged: Chance Robinson
November 27, 2024
Had a great time with salesman, Levi Williams. Helped us make the choice between the Santa Cruz and another truck manufacturer. We love our Santa Cruz! Helped us make the choice between the Santa Cruz and another truck manufacturer. We love our Santa Cruz! More
Other Employees Tagged: Levi Williams
November 20, 2024
We always appreciate the service we receive in service with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. with Trisha, Mathew Reed in sales and the sales office team. Jake also helps with anything we need. More
Other Employees Tagged: Anthony Mazzone, Lance Smith, Steve Leveille, Scott Robert, Holly Jensen, Tony Roach, Mathew Reed, Trisha Stone , Jake
November 18, 2024
They delivered as promised and have followed up with offers to answer questions and concerns. offers to answer questions and concerns. More
Other Employees Tagged: Michael Costello
November 11, 2024
Several sketchy documents were in my hands which I had questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents w questioned with the finance person, especially mileage, and my 4k down payment. Then on pickup, they decided it wasn't a new vehicle, and documents were forced signed as used. I've had to shut down all the apps I paid for, because steering was pushing me into traffic, and vibration was bouncing car every where, I've had to call them for my Edr which was not sent via mail, and registration DMV online was due in a week, the emailed an unsigned Edr. I requested Hyundai shoppers assurance within 3 days of purchase and was verbally abused, saying I was causing trouble and Nevada doesn't honour that, left in tears and traumatized. More
Other Employees Tagged: Scott Robert, Holly Jensen, Trisha Stone
November 06, 2024
Worst car buy experience with no truthful loan agreement. No one available after deal Please do not respond No one available after deal Please do not respond More
Other Employees Tagged: Lucas Bragg, Levi Williams
November 04, 2024
Excellent service by all staff. Very attentive. On time and kind and helpful and will return. Very attentive. On time and kind and helpful and will return. More
Other Employees Tagged: Trisha Stone , Matt
October 27, 2024
This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. No pressure to buy just the easiest process ever. Highly recommended! More
Other Employees Tagged: Levi Williams