
Dealership Experience
4 yrs, 6 mos
27 Reviews
Write a Review27 Reviews of Desiree Trapp
August 03, 2025
This was the best dealership I’ve ever been to. Tay was so kind and got us all taken care of! Tay was so kind and got us all taken care of! More
Other Employees Tagged: Jill Schellhase , Tay
July 30, 2025
This is the second vehicle I have purchased from Suntrup, which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpasse which in itself speaks volumes about the service I have received. However, I want to take a moment to share that this most recent experience surpassed my expectations. Iggy was my salesperson, and from the start, it was clear that while his role was to sell me a car, he remained genuinely attentive to my needs as a consumer. I never felt pressured at any point. In fact, I came in that morning just to browse—not to buy. But the thoughtful and low-pressure environment, coupled with the attention to my preferences, ultimately led me to make the purchase that same day. I arrived around 9:15 AM and did not finalize the purchase until after 1:00 PM. Iggy showed me over three vehicles, and I test drove two. Throughout the process, he listened carefully and helped guide me back to the needs and priorities I had shared—all without ever pushing a sale. Ryan in Finance was equally impressive. He helped ensure the financials made sense for me, and while he did offer upgrades for services and maintenance, he did so in a way that felt consultative, not pushy. He was warm, personable, and grounded the conversation in my financial needs and goals. From my initial call with Desire, to working with Iggy and Ryan, and even speaking with one of your finance managers (whose name I unfortunately cannot recall but who was equally delightful), every part of this experience was positive. As someone who has worked in customer service, I know how rare it is for a company to consistently deliver excellence. Far too often, negative or high-pressure tactics are what stand out. That was not the case here. I want to express my sincere gratitude for creating a buying experience rooted in trust, respect, and outstanding service. I am a consumer who values loyalty and truly appreciates when I can find a one-stop shop where I feel cared for. Thank you for being that kind of organization. Warm regards, More
Other Employees Tagged: Todd Roth, Jill Schellhase, Brian Burjoski, Ignatius Damier
July 20, 2025
They were personalable and didn't pressure me. I would recommend Suntrup Nissan and John Stevens. I would recommend Suntrup Nissan and John Stevens. More
Other Employees Tagged: Jonathan Stephens
July 02, 2025
Very professional, friendly and competent through the entire process. Got exactly what we wanted at the right price. entire process. Got exactly what we wanted at the right price. More
Other Employees Tagged: Jonathan Stephens , Oz Osman
June 21, 2025
They treat you just like you are family. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. Your happiness is very important. Wonderful GM, Sales manager and ABSOLUTELY AWESOME Sales staff. The service department is also top notch. More
Other Employees Tagged: Todd Roth, Steve Toppins, Isaiah Ford
June 08, 2025
We’ve had nothing but good experiences at Suntrup Nissan. Brian was great to work with, straightforward and honest throughout the entire process. We have purchased two cars there and will continue to do so i Brian was great to work with, straightforward and honest throughout the entire process. We have purchased two cars there and will continue to do so in the future. Highly recommend! More
Other Employees Tagged: Steve Toppins, Brian Burjoski , Ryan - Finance
June 01, 2025
Of all the times we have purchased a new car, this experience at Suntrup Nissan was the best. And Brian Burjoski was terrific in all ways, especially his great laugh. The financial representative wa experience at Suntrup Nissan was the best. And Brian Burjoski was terrific in all ways, especially his great laugh. The financial representative was very knowledgeable, and even though we spent a few hours on the transaction, it was a pleasant experience. The dealership itself was well laid out, and the offices were conveniently located. A nice touch was when Brian introduced us to the service department and the contact representative. She said she would call us a few days after purchase to check on it. Who does that anymore? We love the car and are very satisfied. More
Other Employees Tagged: Brian Burjoski, Mundo Alanis , Oz Osman
April 12, 2025
I love my new car and my deal. Everyone is very nice and extremely helpful. Everyone is very nice and extremely helpful. More
Other Employees Tagged: Steve Toppins, Dylan Bounds, Ignatius Damier , Jake Belcher, Oz Osman
April 07, 2025
IGGY WAS a very friendly salesperson who made us feel comfortable and answered our questions and concerns. Oz was great at addressing our questions and very patient with us because we are not computer s comfortable and answered our questions and concerns. Oz was great at addressing our questions and very patient with us because we are not computer savvy. He has been very nice and answered our phone calls . Everyone there was very friendly and hope this continues . More
Other Employees Tagged: Ignatius Damier , Oz Osman
April 01, 2025
Mundo was excellent. He was able to get all of my questions answered and was very attentive and helpful. He was able to get all of my questions answered and was very attentive and helpful. More

Other Employees Tagged: Dylan Bounds, Mundo Alanis , Oz Osman