Derrick Phillips

I was very pleased with the service i received. , as always. Everyone was very friendly and the wait time was very pleasant. , as always. Everyone was very friendly and the wait time was very pleasant. More

by JACKNJEN2 Verified Customer Verified Customer

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I’ve had terrible customer service experience every time I’m in for service- a regular pre scheduled oil changes takes over two hours each time. When you reach out to service manager he doesn’t respond I’m in for service- a regular pre scheduled oil changes takes over two hours each time. When you reach out to service manager he doesn’t respond More

by kate_bharding Verified Customer Verified Customer

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Based upon my interaction with the manager and from what I have read on the Internet regarding an issue, I presented I do not trust them! I have read on the Internet regarding an issue, I presented I do not trust them! More

by M_katee Verified Customer Verified Customer

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This establishment and crew are always amazing. They explained that the service would take hours due to the satellite updates, but the facility is clean, has nice seats, coffee, and even snacks. I They explained that the service would take hours due to the satellite updates, but the facility is clean, has nice seats, coffee, and even snacks. I schedule this around time off, so I'm basically having a chill time reading or gaming while at peace. At peace because I know this service center will do well by me. I had two updates for my Ioniq 5 battery that were overdue. After around 5 hours the connection between my car and satellite spazzed out, but an employee explained that if it didn't get resolved in the next 30 minutes, they were going to provide a loaner. Fortunately everything was resolved. I also scheduled a tire rotation which was comped. I say it every time I come here, the next car I'm buying is from here due to the staff and service. More

by doules42 Verified Customer Verified Customer

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Absolutely fabulous He made sure that we were completely satisfied with our services and the extra mile for us ! He is a class act ! satisfied with our services and the extra mile for us ! He is a class act ! More

by Kjfabulous72 Verified Customer Verified Customer

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The workers that work on the car is great . It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. A It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. As for Jeffrey he is a little short with people he puts out a attitude that he is better then you . I want say he is a bad person he just has to remember some people have had really bad days before they talk to him . . More

by gaillima0 Verified Customer Verified Customer

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Thanks for everything and great service always very nice I would definitely refer family and friends I would definitely refer family and friends More

by ROLANDA77.RR Verified Customer Verified Customer

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Needed a tire repaired last minute and in a hurry. Got it done rather quickly with no issues, and able to get my son from school on time. Got it done rather quickly with no issues, and able to get my son from school on time. More

by lamar.gresham Verified Customer Verified Customer

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Quick service for an inspection. The staff was helpful and friendly. No problems with the service The staff was helpful and friendly. No problems with the service More

by carrawaymik Verified Customer Verified Customer

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From top execs to courtesy drivers this Southern dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have bought 9 Hyundai's and 1 Genesis vehicles. Throughout this time the customer service and support has been excellent. Justin Potter the sales manager I worked with on my last purchase is straight up and easy to work with. Michael Smith my salesperson was courteous, detailed and very knowledgeable. Larry Fowler my service advisor has been in my corner all along. Finally, Derrick Phillips, the Service Manager has built a great team over the years. More

by SOCCERBEAR53 Verified Customer Verified Customer

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