Derrick Brown
Parts Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
19 yrs, 2 mos
4 Reviews
Write a Review4 Reviews of Derrick Brown
August 22, 2023
This the best dealership around. They honest and amazing. Ask for Milton and you good They honest and amazing. Ask for Milton and you good More
Other Employees Tagged: William Middleton, Milton Taylor, Tim Hardiek , Shawn Davie, Kortney Moody, Michael Yoon
February 14, 2023
Lot of thanks to staff of the Heritage Subaru Owings Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. More
Other Employees Tagged: William Middleton, Alex Laderer, Richie Ramkelawan , Shawn Davie, William Hoyt
April 24, 2021
Dave listened to me, called a specific mechanic, they listened to me and saw what I wanted them to see; they agreed on the work, competently completed the work,, cleaned up the 4ster, and I left very hap listened to me and saw what I wanted them to see; they agreed on the work, competently completed the work,, cleaned up the 4ster, and I left very happy! I was so happy, I came back later that day just to thank them again! More
Other Employees Tagged: Tim Hardiek , Dave Kearns , The big strong mechanic, he’s like a Nice, Knowledgeable Norwegian Gnome Mechanic! Your super helpful Parts Guys helped with odd parts to fix an obscure East German Marketed 1985 VW Eurovan stranded on the street in Jerusalem, Israel!
June 24, 2018
Pleasant, knowledgeable experience with Mei Kei My husband and I went to Heritage Owings Mills to purchase a new Forester. I had an 18 year old Outback that never failed me but knew it was time to f My husband and I went to Heritage Owings Mills to purchase a new Forester. I had an 18 year old Outback that never failed me but knew it was time to finally upgrade. Mei Kei was so easy and pleasant to deal with. She was very knowledgeable about the car and took us on a test drive pointing out all the safety features and mechanics to make us feel comfortable. She took her time answering all of our questions and we never felt rushed. I was unsure of the color but liked the car I had test driven. She and Shawn suggested molding and a pinstripe to make it more personalized. She even co ordinated the service so we didn’t have to make multiple trips. She was conscientious and spoke to service for the arrangements, did follow ups and stayed in contact with us. She even met us in the service department and introduced us to the managers. You could not have asked for a more comfortable and personalized experience than what Mei Kei provided. More
Other Employees Tagged: Joshua Jones , Shawn Davie, Mei Kei Hong, I apologize I cannot remember the gentleman’s name in the service department that was so helpful. He was also a 5.