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Derrick Bates
Derrick Bates at Claremont Toyota
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Derrick Bates

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.9
79 Reviews

I have over 20 years of experience in the automobile industry. I upfront and transparent on all of my deals. And I am very easy to work with.

Dealership Experience

5 yrs

Industry Experience

25 yrs, 10 mos

Languages Spoken

English English

4.9

79 Reviews

Write a Review

79 Reviews of Derrick Bates

October 19, 2024

Dealership Rating
Employee Rating

The place is very clean, all salespeople are courteous, the finance dept is fast and efficient, especially Henry and, of course, Done Deal Bates is the Best salesman . More

by TESS.MARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Tony Sanchez

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Oct 21, 2024

Claremont Toyota responded

Thank you, Tess! We’re thrilled to hear about your positive experience and appreciate your kind words about our team. Our goal is to provide excellent service, and your feedback truly motivates us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 11, 2024

Dealership Rating
Employee Rating

I like the Claremont toyota Quick and friendly service even busy time I'll be there next service More

by SEUNGHOKIM56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience with us, even during busy times. We look forward to seeing you again for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 27, 2024

Dealership Rating
Employee Rating

Great customer service and fast service, great work and good quality, that's my kind place More

by Raphael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez , Na

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Jun 28, 2024

Claremont Toyota responded

Hi Raphael, thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our customer service and found our work to be of good quality. We appreciate your support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 25, 2024

Dealership Rating
Employee Rating

My wife and I were extremely happy with how quick and easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. More

by JUANM.G1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Gomez

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May 28, 2024

Claremont Toyota responded

JUANM.G1985, thank you for sharing your positive experience with us! We're thrilled to hear that Raul, Derrick, and Orlando provided amazing customer service during your visit. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 17, 2024

Dealership Rating
Employee Rating

I love the dealer set up and staffs are friendly. Great coffee and cold water. More

by RJKUO1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2024

Claremont Toyota responded

Hi RJKUO1206, thank you for the amazing review! We're thrilled to hear that you enjoyed our setup and found our staff to be friendly. We're also glad you appreciated our amenities. We hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 12, 2024

Dealership Rating
Employee Rating

Very through and attentive to my unique set of circumstances in regards to purchasing this car More

by TJACK.PCS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Calderon

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Apr 16, 2024

Claremont Toyota responded

Thank you, TJack, for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with thorough and attentive service tailored to your specific needs. We appreciate your feedback and hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 08, 2023

Dealership Rating
Employee Rating

What made my experience stellar was Derrick Bates. He worked with me for years prior to my purchase while I slowly made my decision. I would call and check in and he was always on point! Derrick made More

by WENDYDESIGNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Daniel Vera

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Dec 11, 2023

Claremont Toyota responded

Hi Wendy! Thank you so much for your glowing review. We truly appreciate your kind words about Derrick and our service. We're thrilled to have made your purchase experience easy and hassle-free. We look forward to serving you, your daughter, and your friends and family in the future. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 23, 2023

Dealership Rating
Employee Rating

Answered all questions and didn’t pressure into a buy, super honest helpful and even got us lunch ! More

by ESTELA.CORONA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina , Mo Mostafa

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Jun 24, 2023

Claremont Toyota responded

Thank you for choosing us, Estela! We're so proud of our team for delivering a quality shopping experience. We hope to see you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 20, 2023

Dealership Rating
Employee Rating

Read the reviews for this salesman and was very pleased to find out that they were not exaggerated one bit, I had an enjoyable buying experience. More

by RICKYTICKYTAC
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa

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Jun 24, 2023

Claremont Toyota responded

Thank you for choosing Claremont Toyota! It's wonderful to hear our team delivered a 5-star visit. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 26, 2023

Dealership Rating
Employee Rating

I felt everyone I met was professional and willing to help. I especially appreciated Derrick because he knew the exact car to show me. More

by steven.spencer2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Saad , Wendy Villela, Felix Camacho

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May 30, 2023

Claremont Toyota responded

Steven, It's a team effort here and we're happy to see Derrick and our team worked hard to provide you with the best car-buying experience possible. Welcome to our Claremont Toyota Family and thank you for the opportunity to earn your business. We hope you're enjoying your new ride thus far. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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