Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Derek Ward
Derek Ward at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Derek Ward | Page 11

New Car Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
5.0
118 Reviews
5.0

118 Reviews

Write a Review

118 Reviews of Derek Ward

December 12, 2023

Dealership Rating
Employee Rating

Drew provided a seamless experience for purchasing our new vehicle from James Wood Decatur. We have been a customer in the past and will definitely use James Wood for future purchases. More

by morgan110
Recommend Dealer
Yes
Report | Print
Dec 13, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle, Morgan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Drew was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2023

Dealership Rating
Employee Rating

Sale was painless and fast and at a good value. Derek and Beau were both great to work with More

by rowj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Report | Print
Dec 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share with us! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted thanks to Derek and Beau. Please remember that we're always here to assist you with any future auto needs! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 02, 2023

Dealership Rating
Employee Rating

The vehicle was a gift from my son & family who also bought a Suburban. I was so surprised & filled with happy emotions. Derek & the others were so patient &kind. Our family had shopped at JW years ago. More

by deborah.nickels
Recommend Dealer
Yes
Report | Print
Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again, Deborah! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

December 01, 2023

Dealership Rating
Employee Rating

Derek was wonderful to work with! I definitely recommend using him if you are in the car buying process! More

by GKNICKELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm glad that Derek could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 18, 2023

Dealership Rating
Employee Rating

Always have great service and done with in a reasonable time frame. I will keep returning More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Dyson

Report | Print
Nov 21, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Rusty, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 22, 2023

Dealership Rating
Employee Rating

Fantastic experience, most of the deal was online and the paperwork was ready to sign. More

by omairtoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric White

Report | Print
Aug 24, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 19, 2023

Dealership Rating
Employee Rating

The staff and personnel are excellent! The service I receive a James Wood is always exceptional! I did have an issue with my airbag that I could not resolve. And they were a little slow in More

by Maury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Staley

Report | Print
Jul 21, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback, Maury. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 17, 2023

Dealership Rating
Employee Rating

Since I purchased my truck in 2019 I’ve never had no problems. Christina in the Service department has always taken care of me and my daughter just bought a 2023 from y’all and she’s taking care of her More

by TONYPOHL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 10, 2023

Dealership Rating
Employee Rating

We had such a great experience. Derek made is so smooth and easy to find our perfect family vehicle. Also I the guy who handle our finance part was great, but now I cannot remember More

by megansessions20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jul 12, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 04, 2023

Dealership Rating
Employee Rating

Friendly staff and knowledgeable. Clean facilities and comfortable. Time was exactly what I was told. More

by RICHARD-KIRKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sean Hooe

Report | Print
Jul 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

To say thank you is not enough, Richard! I am thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Chevrolet Buick GMC Decatur again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Jul 07, 2023

RICHARD-KIRKLAND responded

It’s always a pleasure working with James Woods. I’m 70 years old and have bought a lot of vehicles in my day. Last year my wife and I bought two trucks from you, one for her and one for me. From working with Derek Ward in sales and Sean Hooe in service we have had great experiences compared to many other dealerships we’ve worked with. You guys know how to treat your customers and it’s very much appreciated. Thank you for being a great dealership to buy from and work with. Richard Kirkland

1
...
10
11
12

Dealership Inventory (922 Vehicles)

used 2025 Jeep Gladiator car, priced at $47,002
2025 Jeep Gladiator
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$47,002
View Details
new 2026 Hyundai Sonata car, priced at $28,449
2026 Hyundai Sonata
new
White exterior
Automatic
All-wheel Drive
$28,449
View Details
used 2019 Chevrolet Traverse car, priced at $14,680
2019 Chevrolet Traverse
used
Satin Steel Metallic exterior
FWD
$14,680
View Details
used 2025 Chevrolet Equinox car, priced at $29,002
2025 Chevrolet Equinox
used
Radiant Red exterior
Automatic
All-wheel Drive
$29,002
View Details
new 2026 GMC Acadia car, priced at $47,770
2026 GMC Acadia
new
Sterling exterior
Automatic
Front-wheel Drive
$47,770
View Details
new 2026 Hyundai Palisade car, priced at $45,891
2026 Hyundai Palisade
new
Gray Pearl exterior
Automatic
Front-wheel Drive
$45,891
View Details
View All Inventory