Derek Randall

I recently took my car in for an oil change, and I was very pleased with the experience. The service team was professional, efficient, and friendly. They completed the oil change quickly while also perfor very pleased with the experience. The service team was professional, efficient, and friendly. They completed the oil change quickly while also performing a thorough check on my vehicle. The waiting area was clean and comfortable, making the short wait even more pleasant. Pricing was fair, and they didn't try to upsell unnecessary services. I appreciate the honesty and quality service. Highly recommend this dealership for routine maintenance! More

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Derek and his team in the service department are very knowledgeable, polite, and caring. Also, Mr. Mike and his team in the car rental department are easy to work with and always take care of me. knowledgeable, polite, and caring. Also, Mr. Mike and his team in the car rental department are easy to work with and always take care of me. More

by Mazda Verified Customer Verified Customer

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All questions and concerns were answered and polite and took the time to explained what was found during inspection during service took the time to explained what was found during inspection during service More

by grandnubian Verified Customer Verified Customer

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I would recommend this service department anytime! Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top s Everyone I have dealt with has been extremely helpful and kind. Derrick Randell always goes above and beyond to make sure that my car is in tip top shape. More

by Dscott Verified Customer Verified Customer

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Toyota and Derek did an excellent job with helping me with my sienna! Very professional! with my sienna! Very professional! More

by beckykilgo Verified Customer Verified Customer

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Brought my 2022 Avalon in for routine service. Derek Randall was very professional in explaining to me what needed to be done. The wait time was much less than I had expected. Once completed, Dere Derek Randall was very professional in explaining to me what needed to be done. The wait time was much less than I had expected. Once completed, Derek went over things, so I was well informed of the work completed. I have never had a bad experience with the Service dept. More

by doug3909 Verified Customer Verified Customer

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Fifteen words needed, well I can do that. Why bother with a review when this is required to submit?? Why bother with a review when this is required to submit?? More

by JusmyO Verified Customer Verified Customer

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Derek, my service representative was great. Kept me informed. Will return when service is needed again. Kept me informed. Will return when service is needed again. More

by cynthia Verified Customer Verified Customer

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That day I came as a walk in and seen by Derek and all I can that it was a great service experience and also great discount. Thank you Derek and everyone can that it was a great service experience and also great discount. Thank you Derek and everyone More

by josefanicaragua Verified Customer Verified Customer

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I scheduled my appointment at 6 in the morning, and I was the first one there. All I needed to get done was a clear bra removal from the front of the car. At first they told me it was difficult to take off b the first one there. All I needed to get done was a clear bra removal from the front of the car. At first they told me it was difficult to take off because of how old it was, so it wouldn't be ready until 1 pm. I called back at 2 pm and they said that they would need to keep the car overnight to finish working on it. I needed the car the same night, so I told them I was coming to pick up the car after work. After 11 hours of having my vehical, I arrived at the dealership to pick it up and noticed that not a single thing was done to it. I left with no charge. My advisor was very helpful, his name was Derek. More

by tdonnelly7666 Verified Customer Verified Customer

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