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Derek Jackson
Derek Jackson at Nissan of Olathe
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Derek Jackson

Service Advisor

Nissan of Olathe

15500 W 117th St
Olathe, KS 66062

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Derek Jackson

March 11, 2025

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Employee Rating

Kind, friendly, personable. Call first for permission to change the filters. Appreciate that and the staff. More

by JANETKK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb? I think was his name.

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Mar 11, 2025

Nissan of Olathe responded

Thank you, Janet! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Olathe. Tim Jones Service Manager 913-738-1700

March 10, 2025

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Employee Rating

Very professional and takes care of customers and concerns! Always able to get an appointment right away! More

by asiaparkerson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Nissan of Olathe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tim Jones Service Manager 913-738-1700

March 10, 2025

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Employee Rating

Everyone who works there goes out of their way to help you. Tim Jones and Harrison specifically. I always text Tim and he gets me in immediately. Harrison has done all the work on my car and always does a More

by kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Caldwell, Tim Jones, Robert Fannin, Matt Piepho, Kevin Grant , Harrison

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Mar 10, 2025

Nissan of Olathe responded

Thank you for your business and this review. We're happy to hear that Tim and Harrison were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tim Jones Service Manager 913-738-1700

March 08, 2025

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Employee Rating

I told him what I wanted done. and it was done the service was done. They didn’t try to up-sell me. He advised me of some things that will need to be addressed before too one. More

by JANET.SPALDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Nissan of Olathe responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tim Jones Service Manager 913-738-1700

March 07, 2025

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Employee Rating

They did a great job servicing my Nissan Murano. I will definitely be back again. More

by GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Caldwell, Tim Jones, Robert Fannin, Matt Piepho

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Mar 07, 2025

Nissan of Olathe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tim Jones Service Manager 913-738-1700

Mar 10, 2025

Nissan of Olathe responded

Ga, we are so pleased you enjoyed your visit to service at Nissan Of Olathe! Thank you so much for the positive review! Respectfully, Orlando Lagunas Nissan of Olathe Sales/OLM 913-738-1706

March 05, 2025

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Employee Rating

Great customer service, friendly, knowledgeable and efficient. Vehicle is great after my routine oil change More

by LC
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Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Nissan of Olathe responded

Thanks for sharing your thoughts about your experience with Nissan of Olathe. Derek and our team appreciate your business and hope to see you again soon! Tim Jones Service Manager 913-738-1700

March 04, 2025

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Employee Rating

This dealership is effectively operated by caring people. The service writers are knowledgeable and courteous andcvery helpful. Tim, the Service Manager is the best. Always positive and very knowledgeable More

by SJONESBHBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Caldwell, Tim Jones, Robert Fannin, Matt Piepho

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Mar 05, 2025

Nissan of Olathe responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Olathe. Tim Jones Service Manager 913-738-1700

February 14, 2025

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Employee Rating

I live Nissan of Olathe they are the best dealership in the whole world and work on my car quick and effectively More

by Damonster40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando lagunas, Daniel Guebara, Miguel Camacho, James Studna, Tim Jones, Matt Piepho, Mo Yassin, Tony Sanders, Jacob Eveld

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Feb 16, 2025

Nissan of Olathe responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Tim Jones Service Manager 913-738-1700

February 13, 2025

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Employee Rating

Everyone makes me feel very comfortable. They are kind and professional, and go out of their way. More

by Tabmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando lagunas, Daniel Guebara, Miguel Camacho, Tony Sanders, Daryl Posey

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Feb 13, 2025

Nissan of Olathe responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Olathe, we look forward to having you as a valued customer for many years to come! Tim Jones Service Manager 913-738-1700

February 13, 2025

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Employee Rating

Friendly, understanding, caring, always helping out , taking the tme and showing other options on other cars More

by ltsmm85.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Hill, Stephen Caldwell, Tim Jones, Robert Fannin, Matt Piepho, Daryl Posey, Kevin Grant , Jon David

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Feb 14, 2025

Nissan of Olathe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tim Jones Service Manager 913-738-1700

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