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Derek Duncan
Derek Duncan at Holm Buick GMC
Refer Me

Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.9
269 Reviews

Dealership Experience

4 yrs, 7 mos

Languages Spoken

English English

4.9

269 Reviews

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269 Reviews of Derek Duncan

January 31, 2025

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Employee Rating

Great and courteus service always helping to find out about my car needs Also checking in my limited warranty on my used car. Question can you pay and get an extended limited warranty on my vehicle when More

by noemail54
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Recommend Dealer
Yes

Other Employees Tagged: Lance Gentry, Ethan Hodges

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January 31, 2025

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Fast friendly service very polite and courteous pleasure to deal with would highly recommend to my friends and fy More

by terrybritt
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Yes
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January 27, 2025

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I was really impressed with your staff they very helpful. It was really a great experience. Thank you for the great service. Bill Hart More

by hartsalina46
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Yes
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Jan 28, 2025

Holm Buick GMC responded

Mr. Hart, Thank you for your kind words. We're so glad to hear you had a great experience with our team. Providing helpful and exemplary service is at the heart of our Customer Care core value and our mission to build meaningful relationships. We strive to meet the demands of our clients' lives through their vehicles, and your feedback lets us know we're on the right track. Sincerely, the Holm Automotive Team of Salina

Jan 29, 2025

Holm Buick GMC responded

Mr. Hart, Thank you for your kind words. We're so glad to hear you had a great experience with our team. Providing helpful and exemplary service is at the heart of our Customer Care core value and our mission to build meaningful relationships. We strive to meet the demands of our clients' lives through their vehicles, and your feedback lets us know we're on the right track. Sincerely, the Holm Automotive Team of Salina

January 26, 2025

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Full service requested on 2018 GMC truck along with tire rotate. Paid for and picked up truck at service counter. before I got to Ohio and iron Street, The check coolant level light came on. I didn’t have More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

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Jan 28, 2025

Holm Buick GMC responded

Thank you for your business and kind review. We appreciate you taking time to speak with Lucas and Ethan regarding the matter with the coolant light. We hope everything goes well and wish you a speedy recovery. We look forward to resolving the issue upon your return. Rest easy and best wishes. Sincerely, the Holm Automotive Team of Salina

Jan 29, 2025

Holm Buick GMC responded

Thank you for your business and kind review. We appreciate you taking time to speak with Lucas and Ethan regarding the matter with the coolant light. We hope everything goes well and wish you a speedy recovery. We look forward to resolving the issue upon your return. Rest easy and best wishes. Sincerely, the Holm Automotive Team of Salina

January 25, 2025

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We were broke down. Derek and Team took the time to help us. Amazing service. Stayed late and helped out so much on our 2000 mile 1 way trip back to Orlando More

by Ken White
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Yes
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Jan 28, 2025

Holm Buick GMC responded

Ken, We're so glad Derek and the team were able to assist you during such a stressful situation. Helping customers, especially those facing unexpected challenges on long journeys, truly reflects our Concern for Others core value. We understand how important it is to get back on the road safely, and we’re proud that our team was able to provide the amazing service you needed. Their dedication and industriousness is a great example of our values in action. We wish you safe travels on the rest of your trip to Orlando. Sincerely, the Holm Automotive Team of Salina

January 23, 2025

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I’m very pleased at how this dealership treats customers. After getting my oil changed, my service engine light came on and I called it. They told me to come right back and they would check it out. They were More

by TRACI.SALLMAN
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Lance Gentry, Ethan Hodges

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Jan 28, 2025

Holm Buick GMC responded

Traci, Thank you for the wonderful review! We're so glad to hear you're pleased with how we treat our customers. We especially appreciate you sharing your experience with the service engine light. Our team is determined to provide prompt and efficient service, and we're happy we were able to quickly resolve the issue for you after your oil change. This dedication to customer care and concern for others is a key part of our mission to build trust with our clients. We value your business and appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina

January 23, 2025

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Always quick and do a thorough job. Very willing to be concerned about my wants and needs. More

by DAVE.GENGLER
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

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Jan 28, 2025

Holm Buick GMC responded

Dave, Thank you for your feedback! We appreciate you highlighting our team's commitment to both speed and thoroughness. We strive to provide efficient service without compromising quality, and we're glad to hear we met your expectations. Addressing our customers' wants and needs is a key part of our Customer Care core value and our mission to build meaningful relationships. We value your business. Sincerely, the Holm Automotive Team of Salina

January 20, 2025

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Very friendly, professional and knowledgeable staff! They did a great job working me in so that I could take advantage of a rebate on tires and they did not have to do this!! More

by LUANN.PUVOGEL
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Recommend Dealer
Yes
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Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words, Luann! We appreciate you recognizing the friendly, professional, and knowledgeable staff at Holm Buick GMC of Salina. We are glad we were able to accommodate your tire service and help you take advantage of the rebate. Sincerely, The Holm Automotive Team of Salina

January 20, 2025

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I have been using Holmes in Salina ks for a few years now and always received great service. Highly recommend using Holmes Buick in Salina KS. More

by Tsmith
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Recommend Dealer
Yes

Other Employees Tagged: Lance Gentry, Ethan Hodges

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Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and your continued loyalty to Holm Buick GMC of Salina! We value your business and appreciate you recognizing the great service we strive to provide. Sincerely, The Holm Automotive Team of Salina

Jan 22, 2025

Holm Buick GMC responded

Thank you for your kind words and your continued loyalty to Holm Buick GMC of Salina! We value your business and appreciate you recognizing the great service we strive to provide. Sincerely, The Holm Automotive Team of Salina

January 20, 2025

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As always, great job! Always friendly and helpful. Waiting area is clean and comfortable. We will buy our next car here. More

by KSNUGGET
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Recommend Dealer
Yes
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Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and your continued business with Holm Buick GMC of Salina! We strive to provide friendly and helpful service in a clean and comfortable environment. We are delighted that you are considering us for your next vehicle purchase and look forward to serving you again soon. Sincerely, The Holm Automotive Team of Salina

Jan 22, 2025

Holm Buick GMC responded

Thank you for your kind words and your continued business with Holm Buick GMC of Salina! We strive to provide friendly and helpful service in a clean and comfortable environment. We are delighted that you are considering us for your next vehicle purchase and look forward to serving you again soon. Sincerely, The Holm Automotive Team of Salina

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