Derek Duncan
Derek Duncan at Holm Buick GMC
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Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
235 Reviews

Dealership Experience

4 yrs, 5 mos

Languages Spoken

English English

4.8

235 Reviews

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235 Reviews of Derek Duncan

December 22, 2024

Dealership Rating
Employee Rating

Dishonest billing practices. More worried about filling Tim Holms pocket than being fair and upfront with working people, aka: customers. Will not return and will warn others not More

by Strembley586
Service Price Transparency
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Recommend Dealer
No

December 21, 2024

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Service was on time. Employees all very curtious and professional. I like my new ice scraper! More

by Sjil61
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Recommend Dealer
Yes

December 21, 2024

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I got a card in the mail said I had 4 free oil changes with the purchase of my truck. Got my oil changed and was told the card was sent in error and they wouldn’t honor it. Service guy was nice enough, ju More

by jimhughes1
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Recommend Dealer
No

December 21, 2024

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They always get me in to work on my automobiles and get the work done in a timely manner. More

by Roger
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Clark Fritz , Jesse

December 19, 2024

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Tried to buy new PU from them couldn’t get sales mgrs. to call me back. Had my car serviced had hole in air cleaner seal, they never told me about it, I found on my own when I replaced it. More

by Pepe
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Recommend Dealer
No

Other Employees Tagged: Lucas Luchsinger, Lance Gentry

December 19, 2024

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Holm automotive has very good customer service very satisfied with that! Clerk Fritz from parts department helped greatly doing what was necessary to find a part to keep my GMC Sonoma old hot rod pick More

by kellyhogarty
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Recommend Dealer
Yes

Other Employees Tagged: Clark Fritz

December 18, 2024

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Excellent service and answered my questions. He is friendly and professional as well as knowledgeable. More

by Janicehalling
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Lance Gentry, Ethan Hodges , I didn’t deal with anyone but service department.

December 14, 2024

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Efficient and friendly helpful worked with my warranty took care of my problem will come back More

by FunFoods100
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Dec 17, 2024

Holm Buick GMC responded

Thank you for the positive feedback! We're glad we could efficiently and helpfully address your vehicle's problem while working with your warranty. Providing efficient service, friendly assistance, and navigating warranty processes smoothly are all part of our commitment to Customer Care and Industriousness. We strive to meet the demands of our clients’ lives through their vehicles, as stated in our mission. We're happy we could resolve your issue and look forward to serving you again. Sincerely, the Holm Automotive Team of Salina

December 14, 2024

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This dealership is all about the customer. From the front door to the back of the service department. I recommend them to everyone. More

by palcorn9970
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Recommend Dealer
Yes
Dec 17, 2024

Holm Buick GMC responded

Thank you so much for the wonderful recommendation! We're thrilled to hear you feel we're "all about the customer," from the front door to the back of the service department. That’s exactly what we strive for! Our mission is to create meaningful relationships based on Trust, Fairness, Value, and Quality, and this is reflected in our core value of Customer Care. We're grateful for your support and appreciate you recommending us to others. Sincerely, the Holm Automotive Team of Salina

December 14, 2024

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very happy they got me in at 4:45 in Salina for oil change after mix up with scheduling between Abilene and Salina. More

by PHIL.AUMICK
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Recommend Dealer
Yes
Dec 17, 2024

Holm Buick GMC responded

We're glad we were able to accommodate you with the oil change in Salina at 4:45, especially given the scheduling mix-up between the Abilene and Salina locations. We understand scheduling issues can be frustrating, and we appreciate your understanding. Our goal is to provide excellent customer service and meet our clients’ needs whenever possible, reflecting our core values of Customer Care, Determination, and Teamwork. We are determined to never quit improving and being all that we are capable of being. We appreciate your business. Sincerely, the Holm Automotive Team of Salina

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