Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills
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Dennis Epps

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
256 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

6 yrs, 10 mos

Industry Experience

27 yrs, 7 mos

Languages Spoken

English English

German German

Employee Video

5.0

256 Reviews

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256 Reviews of Dennis Epps

December 18, 2024

Dealership Rating
Employee Rating

Excellent very transparent and listens to your wants and needs and works within your best interest. More

by Kia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Dec 21, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 01, 2024

Dealership Rating
Employee Rating

Dennis was great listened to my concerns and addresses all. Happy to be back with Benz as a result of dennis More

by Mzeitlin076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

December 01, 2024

Dealership Rating
Employee Rating

I am a return buyer and I worked with Dennis both times. He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend More

by Dr. Jkane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo, Stephanie Smith

Dec 03, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thanks for the recommendation, and have an amazing day!

November 30, 2024

Dealership Rating
Employee Rating

Great experience at the dealership with Dennis Epps. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. More

by lisatracy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Pozderac, Saad Ali

Dec 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2024

Dealership Rating

Dennis Epps will make it happen! He provides top-notch customer service every time. I am a repeat customer and plan to go back to buy my next car! More

by TH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

November 17, 2024

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Employee Rating

Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Nov 21, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

aok great outstanding personable the best relationship I've ever had with a car dealer sales or service!!! More

by dlouden631
Recommend Dealer
Yes
Nov 07, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team is available should you require any extra help.

Nov 05, 2024

dlouden631 responded

aok great outstanding personable the best relationship I've ever had with a car dealer sales or service!!!

November 01, 2024

Dealership Rating
Employee Rating

Dennis and the rest of the team provided a first class sales experience. They quickly found the exact car I was looking for, got it onsite, and ensured a smooth and fair transaction from start to finish. More

by ttobin7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Logue

Nov 04, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 31, 2024

Dealership Rating
Employee Rating

Mr. Dee provided me Superb service! He made my car buying experience a smooth and easy process. He took his time explaining the specs and features of the vehicle and answered all my questions. I’ll see him w More

by Tamika Hicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of Owings Mills responded

Hi Tamika, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 28, 2024

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Employee Rating

Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it More

by Juanlugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Saad Ali

Nov 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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