Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 28

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
299 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 6 mos

Industry Experience

29 yrs, 3 mos

Languages Spoken

English English

German German

Employee Video

5.0

299 Reviews

Write a Review

299 Reviews of Dennis Epps

September 04, 2018

Dealership Rating
Employee Rating

Exceptional Customer Service Mr. Epps greeting was a warm welcoming to the dealership. This young man was very knowledgeable about the vehicles on the lot. No matter how many ques More

by Stubberfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2018

Mercedes-Benz of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2018

Dealership Rating
Employee Rating

Assiduous and and updates customer timely. Dennis helped build the car making helpful suggestions during the year-long process. He kept me abreast of changes made to the model up to the last m More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Henry, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2018

Dealership Rating
Employee Rating

Highly Educatedvery knowledgeable His integrity goes long a way when dealing with the public. He is. very dependable and trustworthy. his smile will turn a cloudy day into a sunny More

by mildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Mildred, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! We look forward to your next visit! Take care!

September 01, 2018

Dealership Rating
Employee Rating

Excellent customer service Mr Epps is an ethusiast when it comes to Mercedes Benz vehicles. He answered all of my questions and encouraged me to ask more. His patience and kno More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2018

Dealership Rating
Employee Rating

Knowledgible informative agent Dennis was an excellent salesperson. He had knowledge about the car and did not pressure us into purchasing. He was skillful, pleasant and very per More

by Bervedesbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Mercedes-Benz of Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Owings Mills. If you have any further questions, please don't hesitate to reach out! Take care!

August 31, 2018

Dealership Rating
Employee Rating

Great Experience Dennis Epps is a consummate professional. Dennis understands Mercedes vehicles and helped me chose the correct SUV. I highly recommend using Dennis More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Fader

Sep 04, 2018

Mercedes-Benz of Owings Mills responded

Hi Billy, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you're ever in need of more help, please let us know! We hope you have a great day!

August 31, 2018

Dealership Rating
Employee Rating

Great Customer Service! Mr. Epps was very knowledgeable and helpful in my decision to purchase a vehicle. He was professional and gave outstanding customer service! I would More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Terry, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2018

Dealership Rating
Employee Rating

Ver helpful Had a good experience and also helpful with purchase I would recommend family and friends and I think it was worth also the distance I travel for my More

by PhillyLil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Mercedes-Benz of Owings Mills responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 22, 2018

Dealership Rating
Employee Rating

One happy customer Thanks to Mr. Dennis Epps my car buying experience at Mercedes Benz of Owings Mills has changed the way I feel forever about shopping for a car . Mr More

by mb250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2018

Mercedes-Benz of Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Owings Mills. If you're ever in need of more help, please let us know! We hope you have a great day!

August 20, 2018

Dealership Rating
Employee Rating

Immaculate Service Mr. Epps provided great service including extensive knowledge about the cars, a positive attitude and exceptional patience! He lacked the overwhelming More

by CS123
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 22, 2018

Mercedes-Benz of Owings Mills responded

It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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