Dennis Arrington
Dennis Arrington at Heritage Subaru Catonsville
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Dennis Arrington

Service Director

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Dennis Arrington

August 12, 2024

Dealership Rating
Employee Rating

Efficient and kept to their word. Easily available if I had any questions. Went out of their way to make delivery convenient for me. More

by CRVVA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards , Brian Robles

Aug 17, 2024

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2024

Dealership Rating
Employee Rating

There were an issue with my Subaru Outback's battery. Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clea More

by CY.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Sierak

May 29, 2024

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2023

Dealership Rating
Employee Rating

I visited the Heritage Subaru Catonsville Dealership for an oil change as I normally do. Brent Jones Jr. was my service advisor. He was very professional, knowledgeable, and pleasant. He provided excelle More

by Smurfette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Jones Jr.

Nov 10, 2023

Heritage Subaru Catonsville responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 13, 2023

Dealership Rating
Employee Rating

Brent Jones was a great person to interact with at mile one. Made everything easy and straightforward More

by ctboughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Jones

Oct 15, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2023

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Employee Rating

I've purchased 5 Subarus from this dealership beginning about 1999 or so. May has helped find the right vehicle for me in all of the situations. The service department is also noteworthy in assisting wit More

by dleanheart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris, Antonio Satchell , Steve Knolle, Kevin Engle General Manager

Sep 15, 2023

Heritage Subaru Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2023

Dealership Rating
Employee Rating

When I think of Subaru & great service, the first name that comes to mind is May Farris. Over the past 6 years, I have been involved in purchasing 8 vehicles for myself & my family from May. I have also h More

by uncmiltie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Kenny Booth, Lyle Etzwiler, Kevin - Sales Manager

Feb 03, 2023

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2023

Dealership Rating
Employee Rating

May is very knowledgeable and helpful. She made the buying process easy. We appreciated her expertise and explaining everything clearly so we could make a buying decision. We would recomme More

by hmr425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Kenny Booth, Tommy Moberly

Jan 17, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2022

Dealership Rating
Employee Rating

I came in to get my tire patched, to my dismay I need a whole new tire. I was so disappointed , however my service was exceptional! Wes , Lyle, Dennis, Mance and Kyrell were great! This is my third Subaru More

by Artrandahicks
Recommend Dealer
Yes

Other Employees Tagged: Lyle Etzwiler, Wes arguenta

Nov 22, 2022

Heritage Subaru Catonsville responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2022

Dealership Rating
Employee Rating

I wanted to take a second to thank Dennis, and Heritage Subaru Catonsville for the work on my 2014 Crosstrek. Dennis really went out of his way to get my car services at the estimate they provided. Denni More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

Heritage Subaru Catonsville responded

Hi John, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2022

Dealership Rating
Employee Rating

May made buying a vehicle a pleasant experience. In the last 8 years I have bought 6 Subarus & only from her. She is very professional, courteous, & direct in her sales techniques. No high pressure More

by uncmiltie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Farris , Kenny Booth, Lyle Etzwiler

May 12, 2022

Heritage Subaru Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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