Denise Smith
Denise Smith at Heritage Toyota Owings Mills
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Denise Smith

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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not yet
rated
13 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

German German

not yet
rated

13 Reviews

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13 Reviews of Denise Smith

December 31, 2022

Dealership Rating
Employee Rating

Adrian was Great ! ! Told us all the options and answered all my questions. Great experience. More

by BindyJr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Garcia

Jan 03, 2023

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2022

Dealership Rating
Employee Rating

Paige is the best! She was so genuinely friendly and helpful throughout my car buying experience. If you're looking for a vehicle at this dealership, please ask for her More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paige Vanhorn

Nov 03, 2022

Heritage Toyota Owings Mills responded

Hi Rachel, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

February 22, 2022

Dealership Rating
Employee Rating

Denise was extremely helpful with everything! She kept me informed through every step of the process and made sure to check-in as I waited for the vehicle I ordered. I highly recommend her! More

by Jeffrey D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Heritage Toyota Owings Mills responded

Hi Jeffrey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 01, 2021

Dealership Rating
Employee Rating

Denise Smith is so amazing. Very professional and very helpful. She helped me get a 2021 Toyota. Definitely would refer her to everyone I can. Thank you again Denise !! More

by Jermaineblount4072@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Smith

Oct 04, 2021

Heritage Toyota Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Toyota Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2021

Dealership Rating
Employee Rating

Awesome sales representative, knowledgeable, professional, and efficient. Denise took the time to answer all our questions. Will certainly recommend her to my family and friends! More

by Mesterm29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2021

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2020

Dealership Rating
Employee Rating

Great deal...Best customer service!! Absolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this More

by bobmorway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge , Will Brown, Ryan Wehler

May 02, 2020

Heritage Toyota Owings Mills responded

Bob, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

February 14, 2020

Dealership Rating
Employee Rating

Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say More

by K. Boyd
Recommend Dealer
Yes

Other Employees Tagged: Rob Steiner , Carlos Guzman

Feb 17, 2020

Heritage Toyota Owings Mills responded

Boyd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

December 15, 2019

Dealership Rating
Employee Rating

I just purchased a 2020 RAV 4 Hybrid. Denise was my sales representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make More

by emtpjb
Recommend Dealer
Yes

Other Employees Tagged: George Jermstad, Alex Sandoval

October 08, 2019

Dealership Rating
Employee Rating

Excellent Dealership I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka More

by Kip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge , Scott Coffman, Ryan Wehler

Oct 09, 2019

Heritage Toyota Owings Mills responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kip. Thank you and we hope to see you again! Safe travels!

September 17, 2019

Dealership Rating
Employee Rating

Great Staff that’s no pushy So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but W More

by User
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Brown

Sep 18, 2019

Heritage Toyota Owings Mills responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

1

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