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Denis Healy
Denis Healy at Hawk Chrysler Dodge Jeep Ram

Denis Healy

Service Director

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

3.4
5 Reviews
3.4

5 Reviews

Write a Review

5 Reviews of Denis Healy

April 16, 2024

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Employee Rating

Very good service in and out in last then 1 hour I would come back again for More

by dhcarnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you so much for the kind words and 5-star rating! We're glad to hear that you had a great experience with our service. We look forward to welcoming you back again in the future. Let us know if there's anything else we can assist you with!

March 23, 2024

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Employee Rating

Fast and amazing service with the sales men and manager got me in and out More

by ivan080895
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Jesus Vazquez, Heather Garcia, enrique herrera, Jerry McWilliams, Frank Infelise, Steve Klimara

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Mar 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ivan, thank you for your kind words! We're so glad to hear that you had a great experience with our sales team and manager. We strive to provide fast and amazing service to all our customers. We appreciate your feedback and look forward to serving you again in the future.

February 19, 2024

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Employee Rating

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Jerry McWilliams, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Steve Klimara , Mike Jannotta, Francisco Rangel

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Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

January 13, 2024

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Employee Rating

I refuse to disconnect a basic Unnecessary extra service that was an autolock by the computer service, They charged me $2500.00 Sorry to inspect A problem that I had already provided them the answer for! th More

by ernestovmarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Kinney, Jesus Vazquez, Heather Garcia, justin eick, Jerry McWilliams, AnnMarie Sedlack, Frank Infelise, Tom Hall , Domenic Cappelluti

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Jan 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ernesto, Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced during your recent service with us. We understand your concerns, and we would like to speak with you directly so that we can look into your case, address your concerns, and hope to work towards a resolution. At a time that works best for you, please reach out to Jim Kinney, our General Manager, at jimkhawkcdj.com. We value your feedback and appreciate the opportunity to turn things around for you.

December 16, 2023

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Employee Rating

I've taken my car to be fixed there since January 23 and every time I get it back it goes out for the samething. Now it created a chain reaction and the new service director Dennis refuse to do anything. Pl More

by danalewis_1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Danny Reyes

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Dec 20, 2023

Hawk Chrysler Dodge Jeep Ram responded

Hi Dana, Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with your vehicle issues and the lack of response from our service department. This is not the level of service we strive to provide, and we understand your frustration. To address your concerns and provide you with a resolution, we kindly request that you contact Jim Kinney, our General Manager, directly at jimk@hawkcdj.com at your earliest leisure. Jim will personally ensure that your issue is resolved promptly and that your concerns are addressed. We appreciate your patience and are committed to improving your experience.

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