Deanna Morgan

My service tech Theo was great! The dealership swiftly had me pull my car in for an unscheduled recall item ( i scheduled it from an email that i received about the recall, but they The dealership swiftly had me pull my car in for an unscheduled recall item ( i scheduled it from an email that i received about the recall, but they didnt notify the location). Everyone was very helpful and kind. Great experience even though it was a free recall service and i didnt even purchase the car from them😀. More

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Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More

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My past few experiences working with McGovern for NMW repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on repairs has been great. Peter is an excellent service team provider. When working with Peter we discuss the must haves and nice to have and settle on a plan that accommodated the moment. Fast service too. Appreciate Diana at the front desk. Always welcoming and nice to see a familiar face each time. Promotes stability. More

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Amazing team at McGovern BMW. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. I apologize for not remembering the gentleman’s name who greeted me when I pulled in, he set the tone for a good visit, wonderfully pleasant. Kudos to Matt and the McGovern group. See you next time. More

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Great communication throughout the appointment. Lance clearly explained the work that was completed. Very professional. Lance clearly explained the work that was completed. Very professional. More

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They found out exactly what was wrong with my tires and fixed it. Also replacing other tires and an alignment the was well over due! Great work! fixed it. Also replacing other tires and an alignment the was well over due! Great work! More

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All services requested were completed and the wait time was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. More

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Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

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I received excellent service for my BMW X1. My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also My car was taken in and worked on promptly. Peter N. Client Advisor was courteous, friendly and explained the service that needed to be done. He also assisted me in obtaining a test drive either a very pleasant & knowledgeable salesman Peter. All went well. More

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Matt was extremely helpful and kept me informed throughout the process of getting my car serviced. throughout the process of getting my car serviced. More

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