Deanna Morgan

Great service from experts at reasonable prices! Making an appointment is easy and always job is completed on time. Making an appointment is easy and always job is completed on time. More

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Easy to schedule, many options available to schedule times. Thru texts the service dept kept me informed the entire time. All went very well. times. Thru texts the service dept kept me informed the entire time. All went very well. More

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Greeted by the nicest man when I drove in. Over the top friendly at every visit delightful waiting area quick and easy Over the top friendly at every visit delightful waiting area quick and easy More

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Great service writer Peter. State of art dealership. Clean well managed and timely in and out . State of art dealership. Clean well managed and timely in and out . More

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Matt provided excellent service! He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - and my car now runs great! More

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Excellent, courteous service. Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW serv Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW service as well as recommend. More

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Great service and the staff is very professional As always Peter is great to work with always Peter is great to work with More

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BMW Shrewsbury is a fantastic dealership from a sales and service perspective as they excel in both. Always professional, timely with a customer-first approach. Peter is my service guy and I appreciate his a service perspective as they excel in both. Always professional, timely with a customer-first approach. Peter is my service guy and I appreciate his attention to detail and thorough explanations. Would always recommend BMW Shrewsbury! More

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My 2022 X5 told me my coolant level was low and needed attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrive attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrived in a half hour and they took the car in right away. Within 10 minutes, I was told they found a leak and need to replace the water pump. I went to the desk and completed a work order and within an hour I had a new water pump and an oil change. Since my car was a certified used car when purchased, there was no charge for this excellent service. Matt and the entire crew did a great job and made this repeat customer very happy. More

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Flatbed tow to dealer. Received loaner. In out 20 minutes. Vehicle repaired later in day Received loaner. In out 20 minutes. Vehicle repaired later in day More

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