Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 8

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
201 Reviews
4.8

201 Reviews

Write a Review

201 Reviews of Deana Hicks

September 30, 2024

Dealership Rating
Employee Rating

As usual, I had a wonderful experience having my car serviced at Spitzer Toyota. Deana Hicks took care of everything. She is very professional an attentive to the customer's needs. More

by albacete385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Deana here at Spitzer Toyota Monroeville.

September 29, 2024

Dealership Rating
Employee Rating

Deana Hicks is the main reason I stay with Spitzer Toyota Service Department. She has always been so knowledgeable and helpful and most importantly polite. I will only get my vehicle serviced when I know s More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Spitzer Toyota Monroeville responded

Thank you, Connie, for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

September 12, 2024

Dealership Rating
Employee Rating

My service advisor, Deana Hicks was great at communicating all the problems that where found with my 2017 Tacoma! More

by madlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.

August 06, 2024

Dealership Rating
Employee Rating

I had to take my Highlander in because the back gate would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase a More

by Daisey1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

Spitzer Toyota Monroeville responded

Daisey, Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!

June 14, 2024

Dealership Rating
Employee Rating

Deanna Hicks kept me informed about the service to my car. She is such a pleasant person! More

by dneshoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Spitzer Toyota Monroeville responded

Thank you so much for leaving Deanna this amazing review! We are glad to hear that Deanna took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your car and was pleasant. Please do not hesitate to let us know how we may be of further service to you.

June 13, 2024

Dealership Rating
Employee Rating

I’ve been dealing with Spitzer Toyota for many years now and have always found the dealership and Service Department to be very professional and helpful. During my most recent trip I dealt directly with Ms. More

by ededwards587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Spitzer Toyota Monroeville responded

We are incredibly grateful to have your patron at our store, Ededwards587! Your kind remarks and recommendation for Ms. Deana is pleasing to receive as we strive to provide the utmost quality service our guests deserve. If there is any other ways to meet your needs please do not hesitate to inform us. Safe travels until your next routine check!

June 06, 2024

Dealership Rating
Employee Rating

Deana Hicks was very kind and considerate. She was a pleasure to talk to and very friendly, helpful More

by julsnie651
Workmanship
Service Time
Recommend Dealer
Yes
Jun 06, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with Deana and our team. We're glad to hear we delivered such a great experience!

April 24, 2024

Dealership Rating
Employee Rating

I was greeted on the parking lot as soon as I got out of my car and offered assistance. As usual, Deana Hicks greeted me and took care of my problem in a very timely manner. She is a great asset to your b More

by maximays
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 24, 2024

Spitzer Toyota Monroeville responded

Thank you for leaving this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Deana's efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

April 16, 2024

Dealership Rating
Employee Rating

I was greeted as soon as i entered the service department by James Thomas. I was kept up to date on my vehicle in a timely manner. Thanks again James for your professionalism. More

by dayhoops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Spitzer Toyota Monroeville; we look forward to having you as a valued customer for many years to come!

March 28, 2024

Dealership Rating
Employee Rating

Courteous and thorough. Deanna Hicks was pleasant and knowledgeable. Took great care of the customer More

by DonC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback!

...
8
...

Dealership Inventory (133 Vehicles)

new 2026 Toyota RAV4 car, priced at $43,889
2026 Toyota RAV4
new
Blue exterior
All-wheel Drive
new 2026 Toyota Corolla Hatchback car, priced at $28,714
2026 Toyota Corolla Hatchback
new
Blue exterior
Front-wheel Drive
used 2019 Toyota Corolla Hatchback car, priced at $19,991
2019 Toyota Corolla Hatchback
used
Midnight Black Metallic exterior
CVT
Front-wheel Drive
used 2024 Toyota Tacoma car, priced at $40,692
2024 Toyota Tacoma
used
UNDERGROUND exterior
Automatic
Four-wheel Drive
used 2025 Hyundai Tucson car, priced at $26,702
2025 Hyundai Tucson
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Corolla Cross car, priced at $33,134
2026 Toyota Corolla Cross
new
Gray exterior
CVT
Front-wheel Drive