Deana provided exceptional service .
She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism.
She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism.
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by Kearneyfour1@gmail.com
Service Price Transparency
Feb 08, 2024 -
Spitzer Toyota Monroeville responded
Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!
Courteous, friendly, helpful, organized, and welcoming.
are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the
are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the service receptionist. they really know how to make a person feel heard and taken care of
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by Carlos27v
Service Price Transparency
Other Employees Tagged:
Connor
Feb 05, 2024 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Charles Carter and the entire staff at Spitzer Toyota in
Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyon
Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyone is professional and courteous. My next vehicle purchase will be again from Spitzer Toyota of Monroeville. Keep up the good work.
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by timnanb
Service Price Transparency
Other Employees Tagged:
Jennine Bonifati
Jan 23, 2024 -
Spitzer Toyota Monroeville responded
Thank you so much for your wonderful review! We are honored to have your continued business, and we will certainly provide you with nothing less than our best quality care in the years to come. Charles will be honored to hear of your very kind words. Safe travels until we meet again!
Bought car ONLY on Dec 1st, been here 4 times since Dec 1
via issues
via issues
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by Disgruntled Customer
Dec 30, 2023 -
Spitzer Toyota Monroeville responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I am always satisfied with the service and especially the
customer service Deana Hicks kept me appraised each step of the way. Truly appreciated her attentiveness.
customer service Deana Hicks kept me appraised each step of the way. Truly appreciated her attentiveness.
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by Gary
Service Price Transparency
Dec 19, 2023 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business, Gary, and hope to see you again soon!
Dealership was clean.
My service advisor was friendly and professional. She kept me informed every step of the way.
My service advisor was friendly and professional. She kept me informed every step of the way.
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by dodonnell
Service Price Transparency
Dec 17, 2023 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Always been satisfied with Spitzer Toyota.
Service is always explained and attentive to my needs.
Service is always explained and attentive to my needs.
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by Mary Ann
Service Price Transparency
Nov 14, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.
Service people always friendly and helpful.
Enjoyed a hot chocolate while I waited. Clean everywhere!
Enjoyed a hot chocolate while I waited. Clean everywhere!
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by sue weigel
Other Employees Tagged:
Gentlemen who do the vehicle intake. Friendly and helpful.
Nov 10, 2023 -
Spitzer Toyota Monroeville responded
We appreciate your time and feedback. We are glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you have any further questions or concerns.
Diana Hicks was very helpful, Carlos Mancuso was a great
salesman and easy to deal with. My car was everything I expected and more.
salesman and easy to deal with. My car was everything I expected and more.
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by rishels226
Other Employees Tagged:
Carlos Mancuso
Nov 05, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Very Knowledgeable and friendly people.
They do what they can to make your visit as fast and Comfortable as possible.
They do what they can to make your visit as fast and Comfortable as possible.
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by emefg1
Service Price Transparency
Nov 03, 2023 -
Spitzer Toyota Monroeville responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
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