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Dean Textor

Overview Reviews (321) Inventory (145)

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Dean Textor

Service Advisor

Honda of Toms River

346 Route 37 East
Toms River, NJ 08753

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4.7

321 Reviews

Overview Reviews (321) Inventory (145)

4.7

321 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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321 Reviews of Dean Textor

July 11, 2025

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Fast, reliable service. Got an appointment quickly and everything is working great at this time Got an appointment quickly and everything is working great at this time More

by MONICAOTTINGER11.13

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karin Towle, Edward Ottinger, Adel Kamel, Delia Mensch

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Jul 11, 2025 -

Honda of Toms River responded

Thank you for your kind words, Monica! We're thrilled to hear that you experienced fast and reliable service at Honda of Toms River. If you need anything in the future, don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

July 10, 2025

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Once again, my buying experience with Adel and Tony were amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, t amazing. The salesperson was rude and acted like she was doing everyone a favor for being there. I did have a great experience buying there before, that’s why I came back. More

by Lopes

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Yvette Rivera-Coates, Mike Ciccone , Tony Clemens

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Jul 10, 2025 -

Honda of Toms River responded

Thank you for your feedback. We appreciate your kind words about Adel and Tony at Honda of Toms River. It's great to hear you had another positive experience with them. However, we understand your concerns regarding the salesperson's attitude and will address this to ensure a better experience in the future. Your feedback is invaluable to us. Please feel free to reach out if you have any further thoughts. Sincerely, The Honda of Toms River Team

July 09, 2025

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The salesperson Yvette was horrible, but the manager Tony and the finance guy Adel were amazing. It’s my second purchase from this dealer and I am very pleased with the service, not the salesperson. and the finance guy Adel were amazing. It’s my second purchase from this dealer and I am very pleased with the service, not the salesperson. More

by Lopes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel, Yvette Rivera-Coates, Mike Ciccone , Tony Clemens

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Jul 10, 2025 -

Honda of Toms River responded

Thank you for your feedback, Lopes! We appreciate your honesty and are glad to hear that you were pleased with the service provided by our manager Tony and finance team member Adel. Your experience is important to us, and we understand that not every interaction meets expectations. If you have any further concerns or need assistance, please feel free to reach out to Honda of Toms River. We look forward to serving you again! Sincerely, The Honda of Toms River Team

July 07, 2025

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The only thing that could make this dealership service better is the prices were cheaper and loaner car was available while car is being serviced. better is the prices were cheaper and loaner car was available while car is being serviced. More

by APUCK4U

Verified Customer

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Service Time

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Recommend Dealer

Yes

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July 07, 2025

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by APUCK4U

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 08, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

July 05, 2025

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Employee Rating

Buena atención muy amable el que recibe el carro y el encargado de llenar los papeles del servicio que iba a requerir también Lo malo que tuve que esperar un poco más de lo normal casi 2 horas por un c encargado de llenar los papeles del servicio que iba a requerir también Lo malo que tuve que esperar un poco más de lo normal casi 2 horas por un cambio de aceite Pero me imagino que fue porque estaban muy ocupados More

by Italofabricio1976

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2025 -

Honda of Toms River responded

Gracias por compartir tu experiencia con nosotros. Apreciamos tus comentarios sobre la atención que recibiste en Honda of Toms River. Entendemos que la espera fue más larga de lo habitual y agradecemos tu paciencia. Estamos comprometidos a ofrecer un servicio eficiente, y tu feedback nos ayuda a mejorar. Si necesitas algo más, no dudes en contactar con nosotros. ¡Esperamos verte de nuevo pronto! Sincerely, The Honda of Toms River Team

July 05, 2025

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Employee Rating

Very nice not to pushy so far so good no come backs clean and staff great and staff great More

by JOHNHEALY495

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean textor

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Jul 05, 2025 -

Honda of Toms River responded

Thank you for your positive feedback, John! We're glad to hear you had a pleasant experience at Honda of Toms River. Our team strives to provide great service without being pushy, and it’s wonderful to know that you found our staff helpful. We look forward to seeing you again and hope you continue to enjoy your vehicle! Sincerely, The Honda of Toms River Team

July 05, 2025

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Employee Rating

Efficient and Relaxing my time wasn’t wasted and they got right to work on my vehicle would definitely go again right to work on my vehicle would definitely go again More

by DANIELPRYOR424

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Daniel! We’re thrilled to hear that your experience at Honda of Toms River was efficient and relaxing. It’s great to know that we could get right to work on your vehicle. We look forward to seeing you again for your next visit! Sincerely, The Honda of Toms River Team

July 04, 2025

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Employee Rating

Ok bought my car in for a air conditioner fan. Now my air conditioner is not working. Extremely load noise coming from the fan area now. Again without my car for another couple days. Now my air conditioner is not working. Extremely load noise coming from the fan area now. Again without my car for another couple days. More

by Qualitymovinginc

Verified Customer

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Jul 05, 2025 -

Honda of Toms River responded

July 04, 2025

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Expensive cost for repair. Did not tell you had to pay Xtra for credit card. Have 3 Honda CRVs in family. WOULD NOT USE THAT DEALER AGAIN! Did not tell you had to pay Xtra for credit card. Have 3 Honda CRVs in family. WOULD NOT USE THAT DEALER AGAIN! More

by GEOPETE7

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Anthony Katawick, Mike Ciccone

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Jul 05, 2025 -

Honda of Toms River responded

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