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Dean Textor
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151 Reviews
151 Reviews
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151 Reviews of Dean Textor
Verified Customer
November 16, 2024
Dean, the service rep was very friendly knowledgeable gave me quick service and my car was done properly as I asked gave me quick service and my car was done properly as I asked More
by DRUSSO15
Other Employees Tagged: Ashley Meulendyk
November 13, 2024
I heard a noise comming from my breaks. So I went to Toms River Honda service center to check it out. Michael welcomed me in with a smile. I told him what was going on and I just wanted my So I went to Toms River Honda service center to check it out. Michael welcomed me in with a smile. I told him what was going on and I just wanted my breaks checked. He said we will do a multi point inspection at no charge. He directed me to the waiting room where their was complementary tea and coffee. In about 15min he called me back in and told me what exactly was going on. Even showed me the record scratching on the rotors with Jason explained the squeaking sound. They fully explained what is going on and what needs to be fixed right now and what will need to be done in the future. He told me the price I will be charged and I was handed keys to a loaner car because they had to order the parts. With out even asking for one. (EXCELLENT CUSTOMER SERVICE) They even accepted a competitor's coupon. I was notified to pick up my car the next day. Shelly was so nice, professional and went over the charges, I paid and was back in my car squeek free!!! I was very impressed with the customer service and anticipation of my needs, the complementary car and even the cost of doing all the repairs. Explainig what needs to be done. Brining me in to show me what was wrong. I did not feel pressured to fix my car there. It was the excellent customer service that makes me go there first. It's the honesty of "hey it's not all your breaks it's just the front one." And all the employees that I came across are really friendly team players and happy to work there. If you have any questions they answer them and if they don't know they will find someone who does. Thank you for all you do. Michael C, Dino, Dean T, Tom, Shelly, Tony and Jason More
by Heather
Other Employees Tagged: MICHAEL CICCONE, DINO, DEAN T (front desk), TOM, Shelley(cashier), Tony (service Manager), Jason all five stars
November 13, 2024
Had the dealer donated complex analysis and review of a recent engine clatter sound. Could have been interpreted as a far more expensive repair, but the technician was thorough and found a more minor iss recent engine clatter sound. Could have been interpreted as a far more expensive repair, but the technician was thorough and found a more minor issue casing the sound. Turned into a much more economical solution More
by RUSSLELLISE
November 06, 2024
Came in for oil change service and have my TPMS check. I like to thank him for letting me know about the rust on my undercarriage. But my Ridgeline has been coming to your dealership for a few services be I like to thank him for letting me know about the rust on my undercarriage. But my Ridgeline has been coming to your dealership for a few services before and it was not caught. The light came back on as soon as I got home. More
by kenw460
November 05, 2024
I am a repeat customer. Always have appointments available with knowledgeable advisors to help answer questions. Always have appointments available with knowledgeable advisors to help answer questions. More
by FIONNAGAEL
Other Employees Tagged: Darlene Keats , Dean M
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