Dean Stathes | Page 7

Everyone was professional and knowledgeable, as always. I just purchased my third x3 and I love the 2021 model. Dean was very efficient and made the process so easy. He answered all of my questions and I just purchased my third x3 and I love the 2021 model. Dean was very efficient and made the process so easy. He answered all of my questions and was very prompt whenever I emailed or called. I was very impressed with how Dean had everything ready to go, so I could just pick a time, come in and get my car. Eric, in Finance had me in and out in less than 10 minutes. Susan was extremely helpful and incredibly knowledgeable. She was invaluable in helping me understand the new features and nuances of my car. More

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Dean and the whole team at the BMW store are true pros. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5. Special call out to Susan Ward for her meticulous walk thru of all the outstanding features of my wife’s new X5. More

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New car sales Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as Excellent sales experience with Dean. Knowledgeable in the product and offered many good suggestions in terms of options.Would definitely have him as my sales guy for my next purchase. Jemar was very thorough in closing the deal. Pleasant and no pressure finance manager. Susan provided excellent after sales experience with the X3. Provided in-depth knowledge for us to get used to the new technology on the vehicle. More

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The team members at the BMW Store in Cincinnati were an absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to clo absolute pleasure to work with. Starting with Dean, who sold me the car, to Ric, who I met with to test a test drive, to Eric, who I met with to close the purchase and finally, to Susan, who covered all of the features of the X-3 that I purchased, all were very professional and responsive to my questions and concerns. Highly recommend this dealership. More

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Smooth and easy Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowled Dean was great in preparing everything before we arrived. Everyone was very polite and friendly. I appreciate the professionalism and in depth knowledge on the models be it new or used. More

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efficient, quick, no-nonsense transaction The whole transaction was pretty smooth. Dean responded quickly over text and addressed any concerns I had. He respected Covid19 guidelines to the let The whole transaction was pretty smooth. Dean responded quickly over text and addressed any concerns I had. He respected Covid19 guidelines to the letter. Even in the midst of the pandemic, he went out of his way to present different options and was willing to search for the right vehicle for me. I greatly appreciated the no pressure sales and straight forward finance department (Eric). More

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Very professional and efficient experience ordering my new BMW. Easy to do business with. Everyone I interacted with was responsive and customer-focused. Dean and Jon make a great team. new BMW. Easy to do business with. Everyone I interacted with was responsive and customer-focused. Dean and Jon make a great team. More

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Smooth and easy Dean did a great job in helping me locate and pick my new X3M. The delivery was smooth and well organized. Dean did a fantastic job in keeping me upda Dean did a great job in helping me locate and pick my new X3M. The delivery was smooth and well organized. Dean did a fantastic job in keeping me updated. And by the way the car is awesome!! More

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Third BMW From The BMW Store Worked with Dean again starting in February to configure and order my 2020 X3. Process went smooth and took delivery about 3 weeks later, The buying a Worked with Dean again starting in February to configure and order my 2020 X3. Process went smooth and took delivery about 3 weeks later, The buying and service experience has always been great here. More

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Great experience at the BMW store! Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided t Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided the same outstanding sales support. Susan was wonderful explaining and getting us comfortable with all of the features and functionality of cars! Ric provided us with goodie bags at checkout and gave us confidence that the entire BMW Store team was behind us on our purchases. Joe jumped in when we had a minor seat noise issue with one of the cars. It was quickly resolved. Eric made the finance part of the purchase transparent and easy. Overall, a wonderful experience! More

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