Dean Pontrelli | Page 4

Overall good service maybe improving the waiting time for an advisor will be gladly appreciated an advisor will be gladly appreciated More

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Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. More

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The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. More

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Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally excellent. Everything was well organized and don’t professionally More

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Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone. More

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I prefer this Dealership over others in my area. Once again Dean and Mark always update me on mech’s progress at the end of the day. again Dean and Mark always update me on mech’s progress at the end of the day. More

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Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me! More

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Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience. change. I would recommend trying to get your service prices down just a bit. Overall good experience. More

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I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best lo VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best loaner on the floor. More

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I always service this 2010 GLK here at the dealer I bought the car at. They take the time to look over the total needs of the car. Dean is a very good person and represents the dealership in a very pro bought the car at. They take the time to look over the total needs of the car. Dean is a very good person and represents the dealership in a very professional way. More

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