Dean Marco | Page 5

Our experience was great from start to finish. Leah and Greg were very helpful and we recommend them to everyone Leah and Greg were very helpful and we recommend them to everyone More

by Flanagan0258 Verified Customer Verified Customer

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The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More

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I wasn’t please stop first, but I will admit that I was met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being hea met with a pleasant staff. My issues were addressed and my Jeep was repaired, cleaned and even my floor mats were given to me. I appreciate being heard, and I appreciate those who went above and beyond to ensure I was happy. More

by JENNIFERSHPHRD Verified Customer Verified Customer

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Great wonderful super awesome the best badass the bomb incredible did me a solid love incredible did me a solid love More

by THE_ALLEN6 Verified Customer Verified Customer

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Scott, Kerry and Justin were very professional and not pushy at all. I definitely will be back to purchase another vehicle from Scott. Scott has followed up with me twice since my purchase and I’m going pushy at all. I definitely will be back to purchase another vehicle from Scott. Scott has followed up with me twice since my purchase and I’m going in to see him to make sure I have set everything up correctly. They are knowledgeable and will work with you within reason. More

by taylorjohn0506 Verified Customer Verified Customer

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They went way out of their way to get me approved with my not so perfect credit!!! I have been talking to the salesman constantly since I brought my vehicle home from Fred Martin and Alex ( my salesman ) wa not so perfect credit!!! I have been talking to the salesman constantly since I brought my vehicle home from Fred Martin and Alex ( my salesman ) was ALWAYS there for me to answer any questions or concerns I had. I will definitely recommend Fred Martin to my family and friends!!! More

by PAME4J Verified Customer Verified Customer

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Your guy dean is rude. He is a blemish for fread martin. After 20 + years of buying cars for my wife and I. We are finished. He is a blemish for fread martin. After 20 + years of buying cars for my wife and I. We are finished. More

by PVSHY101 Verified Customer Verified Customer

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Wish that the van was detailed better than it was seats and floor still dirty and floor still dirty More

by eagleglory1064 Verified Customer Verified Customer

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Despite a shortage of staff and cars new and used to sell due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased ! due to Covid, they did a great Job and I am happy with my trade in car value and I love the 2018 Jeep I purchased ! More

by KJFSPORT Verified Customer Verified Customer

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I don't feel the sales team was totally up front with me and then blew off a problem that should have been taken care of before I left with my car. The service department was excellent. They not only found and then blew off a problem that should have been taken care of before I left with my car. The service department was excellent. They not only found the nail in the sidewall of the tire but they replaced both front tires. The salesperson knew there was a low pressure indicator on and never bothered to check it out. I had to schedule an appointment and wait 6 days to have it checked out. I'm not happy about that. I feel I was treated poorly in that aspect of the transaction. More

by Bobcatdtc Verified Customer Verified Customer

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