DeShary Warren

Betten Honda responded

Thank you for the great review! We’re glad your oil change and cabin filter replacement went smoothly and that you received great service. We appreciate you choosing Betten Honda and look forward to seeing you next time!

Betten Honda responded

Thank you for bringing this to our attention. We sincerely apologize for the damage to your vehicle and, especially, for the lack of follow-up after you were told a manager would contact you. We understand your frustration and agree that this should have been handled with much better communication. We would like the opportunity to address this with you directly and work toward a resolution please contact our COO, Scott Landreth at slandreth@bettenautogroup.com at your convenience. Thank you for your patience.

Betten Honda responded

Thank you for your feedback. We’re sorry to hear your recent service experience did not reflect the level of care you’ve received from Betten Honda in the past, especially when it comes to communication and follow-through. Clear updates and respectful customer service are important to us, and we understand how frustrating it is to feel like your concerns weren’t fully addressed. We appreciate your longtime loyalty and the opportunity to work on your vehicle, and we’d like to do better moving forward. If you’d like to discuss your experience further, you can reach out to our COO, Scott Landreth, at slandreth@bettenautogroup.com

Betten Honda responded

Thank you for the wonderful feedback, Jessica! We’re so glad to hear you enjoyed our customer service and found our pricing to be a great value. Providing a friendly and positive experience is what we strive for, and we truly appreciate your support. We look forward to seeing you again!

Betten Honda responded

Thank you for the great review! We’re glad to hear our team has been helpful, thorough, and always willing to answer your questions. It’s also wonderful to know your visits are efficient and don’t take long. We appreciate your support and thank you for choosing Betten Honda!

Betten Honda responded

Thank you for sharing your experience! We’re glad we could get you in quickly to take care of the recall and that our team was pleasant to work with. We really appreciate you choosing Betten Honda and are here whenever you need us again!

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

Betten Honda responded

Thank you for the fantastic review. Your recommendation is very much appreciated.

Betten Honda responded

Fantastic! Thank you so much for the wonderful review.