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Gil Palacios
Gil Palacios at Betten Honda

Gil Palacios

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
36 Reviews

I’ve built my business on honesty, hustle, and taking care of people the right way. Whether you’re buying your first car or your fifth, I’ll make sure you feel confident every step of the way.

4.9

36 Reviews

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36 Reviews of Gil Palacios

August 13, 2026

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Employee Rating

I had an oil change and cabin filter change and everything went very well good service. More

by Davesmith91558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Krotz, DeShary Warren, Ashley Haan

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Aug 14, 2026

Betten Honda responded

Thank you for the great review! We’re glad your oil change and cabin filter replacement went smoothly and that you received great service. We appreciate you choosing Betten Honda and look forward to seeing you next time!

July 23, 2026

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they do a good job in communicating with the customer and they are pleasant to work with More

by SVEECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

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Jul 27, 2026

Betten Honda responded

Thank you for the kind words! We’re glad to hear our team communicated well and was pleasant to work with. We truly appreciate you choosing Betten Honda and look forward to helping you again!

July 20, 2026

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Very friendly fast service and my car looked beautiful when I picked her up.. very happy More

by DEEWHITWAM
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 22, 2026

Betten Honda responded

Thank you for the wonderful feedback! We’re so glad to hear you had a friendly, fast experience and that your car looked beautiful when you picked it up. We truly appreciate your support and are happy to know you left feeling very satisfied.

July 11, 2026

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They have outstanding customer service and wonderful prices, I would return for the friendly service. More

by Jessica Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, DeShary Warren, Caleb Bemis, Ashley Haan

Print
Jul 16, 2026

Betten Honda responded

Thank you for the wonderful feedback, Jessica! We’re so glad to hear you enjoyed our customer service and found our pricing to be a great value. Providing a friendly and positive experience is what we strive for, and we truly appreciate your support. We look forward to seeing you again!

July 10, 2026

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I have been very pleased with Betten over the years. Very helpful and professional. They will continue to have my service More

by suellen1962
Recommend Dealer
Yes
Print
Jul 10, 2026

Betten Honda responded

Thank you for your continued loyalty and kind words! We’re so glad to hear you’ve had consistently positive experiences with our team over the years. Providing helpful and professional service is always our goal. We truly appreciate your trust in Betten Honda and look forward to taking care of you for many more years to come!

July 02, 2026

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The dealership is always clean and tidy. The team is always helpful and kind with any needs that I have. More

by TRACI VANBLARGAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Tony was great with the financing help

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Jul 02, 2026

Betten Honda responded

Thank you for the kind review, Traci! We’re so glad to hear you’ve consistently found our dealership clean, tidy, and welcoming. It also means a lot to know our team has been helpful and kind with your needs. We truly appreciate your support and thank you for choosing Betten Honda!

June 27, 2026

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Gil and Desmond were great. Both were very helpful and kind. Their flexibility was greatly appreciated. More

by JT.maskell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz

Print
Jun 29, 2026

Betten Honda responded

We’re glad to hear they were helpful, kind, and flexible, and we really appreciate you choosing Betten Honda and taking the time to leave a review.

June 26, 2026

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Great service time sensitive completed in an hour ,informative and very easy to get an appointment More

by jewlslwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, Ashley Haan

Print
Jun 29, 2026

Betten Honda responded

Thank you so much for sharing your experience! We’re really glad we could complete your time‑sensitive service within an hour, keep you informed, and make scheduling an appointment easy. We truly appreciate you choosing us and taking the time to leave this review.

June 20, 2026

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The mechanics were pleasant, helpful and informative and services were provided in a timely manner. More

by SUMORRIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 22, 2026

Betten Honda responded

We appreciate you sharing this feedback with us. We’re glad to hear our mechanics were pleasant, helpful, and informative, and that your services were completed in a timely manner—that’s exactly the experience we aim to provide. Thank you for choosing us and for being a valued customer.

June 17, 2026

Dealership Rating
Employee Rating

Very pleasant people and it was a very interesting experience with no major problems and Gil and Caleb were excellent on my behalf.Thanks More

by JIGGS1909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Bemis

Print
Jun 17, 2026

Betten Honda responded

Thank you so much for sharing your experience! We’re glad to hear everything went smoothly and that you found everyone pleasant to work with. It’s great to know Gil and Caleb were excellent on your behalf—we’ll be sure to pass along your kind words. We appreciate you choosing Betten Honda!

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