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Dawn Sullivan
Dawn Sullivan at Rallye Lexus
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Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.8
41 Reviews

Hello everyone, this is Dawn. Just a little bit about myself - I take great pleasure in assisting individuals as a service advisor. I find fulfillment in simplifying things for my customers. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me (516) 629-7625

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

4.8

41 Reviews

Write a Review

41 Reviews of Dawn Sullivan

April 10, 2025

Dealership Rating
Employee Rating

I gave been Rallye customer for 30’years Excellent service Dawn was exceptional pleasant and friendly More

by SUNNYMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

April 09, 2025

Dealership Rating
Employee Rating

Always treated me with courtesy Service done at timely manner Appreciate your service Thank you More

by momrva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

April 08, 2025

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Employee Rating

Great service and customer interface skills. They were accommodating and polite, asked if I needed anything during my wait. More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, James Quinlan

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Apr 08, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

April 02, 2025

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Employee Rating

Great service. They were a big help and got my car back in time which was helpful. More

by josephmarciano228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Apr 03, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

March 28, 2025

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Employee Rating

Very nice, knew how to make it a good experience, cares about the customer's and why they are there More

by KGOLDSTEIN86
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

January 21, 2025

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Employee Rating

great customer service skilled professionals i would recommend to anyone. best experience i have been exposed to More

by SAL_CIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Jan 21, 2025

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

January 05, 2025

Dealership Rating
Employee Rating

I have purchased 5 Lexus’s because the people that work in the service department are excellent. More

by BUZZEAST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Jan 05, 2025

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 24, 2024

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Employee Rating

good deal nice people thank you come back again,good prices happy about it my friends will like it More

by JUANSERR136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Dec 29, 2024

Rallye Lexus responded

Thank you so much, Juan, for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 16, 2024

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Employee Rating

Very happy with the services and professionalism from the dealership. Will continue refer friends and family. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Tetta , Troy Sun

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Dec 17, 2024

Rallye Lexus responded

Thank you for the kind words for our service department, Steve! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 12, 2024

Dealership Rating
Employee Rating

Outstanding customer service from the moment you arrive. Dawn kept me informed about every step of the process. She is very knowledgeable of Lexus autos. Tech also completed the work in a timely manner. More

by Johnsequino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2024

Rallye Lexus responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

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