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Dawn Sullivan
Dawn Sullivan at Rallye Lexus
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Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.8
30 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Languages Spoken

English English

4.8

30 Reviews

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30 Reviews of Dawn Sullivan

November 26, 2024

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Employee Rating

Everyone was really nice and quick especially because it was a Saturday. They were aware of not wasting my time. More

by AUNTGIDGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

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Nov 27, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Richie or our team can be of further assistance. James Quinlan 516-676-8686

November 25, 2024

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Employee Rating

Every one is good. They always recommend jobs in advance so there is no problem on the road They recommend more than needed Thanks More

by PAULTHOTTATHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Rallye Lexus responded

Paul, Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 22, 2024

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Employee Rating

I always get outstanding service from Rallye Lexus. The service advisors are top notch and do the right thing. More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy , Michael Montijo, Paul Ok, John Tetta

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Nov 25, 2024

Rallye Lexus responded

We are very happy to have provided you with such a positive experience, Marty! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 16, 2024

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Employee Rating

That was excellent good I am So happy for that time in Lexus Very nice people kind and helpful More

by RAFALBOR1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2024

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 14, 2024

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Employee Rating

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Paul Ok, Maria Santoro, Dominic Strippoli, Adnan Baig, James Quinlan , Jeffrey Matheos

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Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 13, 2024

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Employee Rating

Excellent, fast service with great communication. Only service department I’ll use moving forward! Thanks! More

by chaseopeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro, James Quinlan

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Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 11, 2024

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Employee Rating

The Lexus Team is always smiling, listens to you and will do everything to make the customer satisfied More

by Nataliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy , Maria Santoro

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Nov 11, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Nataliya, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 05, 2024

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Employee Rating

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Paul Ok, John Tetta

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Nov 06, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 04, 2024

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Employee Rating

Very professional and courteous. The free car wash was a pleasure as well. My vehicle went right in More

by swnepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 27, 2024

Dealership Rating
Employee Rating

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Maria Santoro, Lauren Hu, James Quinlan, James Herrera, Syed Ali , Andy Hyun

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Oct 27, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

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