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Dawn Sullivan
Dawn Sullivan at Rallye Lexus
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Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.7
23 Reviews

Dealership Experience

4 yrs, 2 mos

Languages Spoken

English English

4.7

23 Reviews

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23 Reviews of Dawn Sullivan

November 05, 2024

Dealership Rating
Employee Rating

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Paul Ok, John Tetta

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November 04, 2024

Dealership Rating
Employee Rating

Very professional and courteous. The free car wash was a pleasure as well. My vehicle went right in More

by swnepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 27, 2024

Dealership Rating
Employee Rating

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Maria Santoro, Andy Hyun, Lauren Hu, James Quinlan, James Herrera, Syed Ali

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Oct 27, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 24, 2024

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Employee Rating

I’ve been a Rallye customer for over 16 years. The service staff is wonderful. Joanna, Mike, Mike, and Maria are very knowledgeable and helpful. The valets are very nice as well. Ryan has been a More

by RFERARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro, James Quinlan , Ryan

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Oct 25, 2024

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna, Michael, Mike, Ryan, and Maria met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 22, 2024

Dealership Rating
Employee Rating

Rallye Lexus the stuff always Nice treat good over there. They make your service easy and an stress-free that’s why I always go to rallyeLexus the best people. More

by rafiahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro, James Quinlan

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Oct 23, 2024

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

October 21, 2024

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Employee Rating

Brought my car in for an inspection and they gave me a complimentary car wash. They always treat me well. More

by WShinners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Maria Santoro

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Oct 22, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

October 16, 2024

Dealership Rating
Employee Rating

Rallye Lexus gave incredible customer service. I would highly recommend them for sales and service More

by marys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro, James Quinlan , Jose Galindo was amazing and so helpful

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Oct 16, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

October 14, 2024

Dealership Rating
Employee Rating

Very pleasant and helpful. Got there early and gold 90 minutes but they got me out way before. More

by NEWFY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 09, 2024

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Employee Rating

I had a good experience visiting that. In addition, they are very polite and explain during the service. More

by JOONSANGCHOI85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Maria Santoro, James Quinlan

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Oct 10, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

October 05, 2024

Dealership Rating
Employee Rating

Too expensive they always want to sell you something and it’s not right at all More

by A_LEALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maria Santoro

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Oct 07, 2024

Rallye Lexus responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. James Quinlan Service Manager 516-676-8686

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