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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis
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Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
376 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

4.8

376 Reviews

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376 Reviews of Dawn Kelly

November 12, 2024

Dealership Rating
Employee Rating

Friendly, gets me in quickly, thorough, services quickly, nice waiting room, overall appreciate the experience they provide More

by lef6706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

November 09, 2024

Dealership Rating
Employee Rating

They are very good. They do good work. They are on the expensive side but you can’t criticize their work. More

by Mjme123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

November 02, 2024

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Employee Rating

Been quite satisfied with all of our service visit. Really appreciate the complimentary car wash. Wish they would take an extra 10 minutes and vacuum the interior and clean the glass from the inside. W More

by 911guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Kallas, Roy Reger

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Nov 04, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

November 02, 2024

Dealership Rating
Employee Rating

Clean, courteous a pleasant atmosphere to be in while waiting for service to be done. I find it easy to make an appointment Bryant, the service manager is usually on top of it and a pleasure to work with More

by madison george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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Nov 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Madison, and we are thrilled that you found your experience here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

October 31, 2024

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Employee Rating

Consistent and reliable service every time. About as good as it gets! Highly recommend to everyone. More

by JFELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

October 23, 2024

Dealership Rating
Employee Rating

Roberto communicated with me and made sure I understood what the process was on getting my vehicle maintenance More

by ahmad.qawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Oct 23, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roberto and our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

October 18, 2024

Dealership Rating
Employee Rating

Excellent service and a great deal on a fine new set of tires: the renovated wait area is spectacular too! More

by AJPALMER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Kallas

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Oct 18, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

October 14, 2024

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Employee Rating

Customer focused, kept me informed about maintenence and repairs and cost, and sent a shuttle to come an pick me up. More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

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Oct 14, 2024

Gordie Boucher Lincoln of West Allis responded

Dale, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

October 09, 2024

Dealership Rating
Employee Rating

The service that you receive is always top notch , they’re so professional, And they get the work done in a timely manner. I just love the new building as well . More

by WILLIAMSFAM2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe England, John Katrichis , Kifat

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Oct 09, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

October 03, 2024

Dealership Rating
Employee Rating

The work was completed as quickly as possible and to my satisfaction. I was kept appraised of progress. More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger

Report | Print
Oct 04, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

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