David Theriault
David Theriault at Jim Ellis Chevrolet
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David Theriault

Service Director

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
93 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

50 yrs, 11 mos

4.6

93 Reviews

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93 Reviews of David Theriault

December 16, 2024

Dealership Rating
Employee Rating

Where do I start? David went above and beyond to satisfy my service needs on my 2023 Corvette. Because of his genuine care, Jim Ellis has me and wife as customers fo More

by Mike & Q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Dec 16, 2024

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback, Mike! We work hard to make sure our guests have an exceptional experience. All of us here at Jim Ellis Chevrolet look forward to working with you and your wife in the future! Expect the Best! Service Manager Mr. David Theriault

Dec 20, 2024

Jim Ellis Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

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Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 07, 2024

Jim Ellis Chevrolet responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

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Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 28, 2024

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Professional and nice and will go out of the way to help you get your vehicle serviced. More

by davidsmith0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Fair , Stagmaier, Reggie

Oct 29, 2024

Jim Ellis Chevrolet responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 22, 2024

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Employee Rating

The Jim Ellis Chevrolet service staff is amazing. They consistently provide top notch and professional customer service and vehicle care. Highly recommend. More

by elises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Oct 22, 2024

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

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The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 09, 2024

Dealership Rating
Employee Rating

The visit salesman was respectfully, friendly. He saw to it that I tried the knot. More

by DWTHEBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 17, 2024

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Employee Rating

This was my first time selecting Jim Ellis as my dealership to attend to my 2023 Corvette C8. The dealership was referred by a good friend as being highly professional.( Nitin Mareskarkram.) I was More

by dh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 05, 2024

Dealership Rating
Employee Rating

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Jim Ellis Chevrolet responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 31, 2024

Dealership Rating
Employee Rating

Didn’t keep me up to date on car, and Jim Ellis kept my car a month not even offered a loaner. More

by CLIFF_GRANT11
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicolas Caicedo

Sep 05, 2024

Jim Ellis Chevrolet responded

Thank you for your review, Cliff. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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