David Rico

Frustrating. I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get the title to me, because they were still in process of the previous title change. They were rude to me bc I didn't choose to finance through them and they kept walking away repeatedly and seeming to drag their feet. When I would call about an update to the title, they would say... Well it would have been an easier process if you would have financed through us. Instead of the truth. And I was never transferred to the department that handles titles. Ugh. More

by Cherise Verified Customer Verified Customer

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This is the 2nd vehicle I’ve purchased at OKCVW and on both occasions, the service has exceeded expectations. The entire buying process was fast & seamless! Fantastic sales reps, service reps/techs, and f both occasions, the service has exceeded expectations. The entire buying process was fast & seamless! Fantastic sales reps, service reps/techs, and finance managers! More

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Tried playing the run around game in the very beginning as to the whereabouts of the vehicle I was interested in, but all worked out well. as to the whereabouts of the vehicle I was interested in, but all worked out well. More

by hubbelljcb Verified Customer Verified Customer

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Great experience great customer service great selection great prices easy process overall amazing experience very appreciated. great prices easy process overall amazing experience very appreciated. More

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We had the best experience ever buying a car at this dealership. Everybody was excellent and made us feel like family dealership. Everybody was excellent and made us feel like family More

by hugorivas5187 Verified Customer Verified Customer

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The ease of the setting up a test drive as well as the final paperwork signing went very smoothly. They worked with me to get the best interest rate and getting my payment where I needed it to be. final paperwork signing went very smoothly. They worked with me to get the best interest rate and getting my payment where I needed it to be. More

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Bought a new Tiguan for daughter going off to college. Great Experience from start to finish. Great Experience from start to finish. More

by sjones33 Verified Customer Verified Customer

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OKC VW made the buying and trade-in process extremely easy during a week where I was swamped. I can’t thank them enough for that. Really happy with my new car and everyone from OKC VW was a pleasure to w easy during a week where I was swamped. I can’t thank them enough for that. Really happy with my new car and everyone from OKC VW was a pleasure to work with. More

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The dealership couldn’t give us a t shirt or a bag after buying a $47,000 car. I really liked our salesman and the finance guy. buying a $47,000 car. I really liked our salesman and the finance guy. More

by jack.baker1 Verified Customer Verified Customer

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Rico and Cassie gave the best car buying exp. of my life 500 stars very excellent of my life 500 stars very excellent More

by stauntonmarshall Verified Customer Verified Customer

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