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Serra Trussville Kia
Birmingham, AL
2,379 Reviews
Since 1981 the Serra family has served the Trussville area and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 20, 2025
Parts manager has a horrible attitude, very
unprofessional and seems to be a poor choice of representative for the company.
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by Janet5009
October 21, 2024
Your mechanics suck they were supposed to fix my turbos
and they were down within One month
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by ppacittijr
Verified Customer
Verified Customer
October 08, 2024
Very fast and friendly service.
Easy to make appointments and to work in the lobby. No issues.
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by ginnyalaine
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (198 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free WiFi
- Shuttle Service
- Television
- Free Loaner Cars
- Home Delivery
- Computer Work Stations
- Vending Machines
- Virtual Appointments
- Online Service Appointment Scheduling
- Senior Discount Services
- Early Drop-Off
- Late Pick-Up
- Military Discounts on Service
- Customer Loyalty Program
