David Kelly | Page 3

Mandal Buick GMC responded

Thank you so much for your wonderful review, Kathreen! We appreciate your kind words about our team and facilities at Mandal Buick GMC. It's great to hear that you enjoy our coffee bar and that your experiences have been positive. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review, Dan! We’re thrilled to hear that your experience at Mandal Buick GMC was quick, easy, and pleasant. It’s great to know that your truck was serviced promptly and that you had a smooth pickup. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that our service managers and technicians went above and beyond to service and repair your truck. At Mandal Buick GMC, our team strives to provide excellent service, and your feedback reinforces our commitment. Looking forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for sharing your experience, Brent. We understand your concerns regarding the amount of time spent at the dealership, the fender flare concern after service, the fuel filter reminder remaining on, and the overall experience during your visit. At Mandal Buick GMC, we aim to provide timely service and thorough final inspections before returning vehicles to customers, and your experience will be reviewed with our team as we continue working to improve quality checks and service efficiency. Please feel free to contact us directly should you wish to discuss your concerns further. We remain focused on improving service accuracy and visit efficiency. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Mandal Buick GMC. We’re glad you enjoyed our waiting room and appreciated the explanations provided during your service. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for taking the time to share your experience, Mark. We understand your concerns regarding the amount of time spent waiting to be acknowledged in the service area and the impression created by conversations taking place among team members while customers were waiting for assistance. At Mandal Buick GMC, our goal is to create a welcoming and customer-focused environment where every guest receives prompt attention and professional support. Please feel free to contact us directly if you would like to go over the details further. We hope to have the opportunity to better serve you in the future. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you arrived on time and that our service department took swift action to get you checked in and taken care of quickly. Providing great service is our priority, and we appreciate you taking the time to share your feedback. Looking forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Delighted to receive such a positive review! We’re happy to hear about your positive experience at Mandal Buick GMC and appreciate your kind words for Jamie. Our team is dedicated to providing excellent customer service, and it’s great to know that we’ve met your expectations. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind feedback! It's great to hear that you had a friendly, quick experience at Mandal Buick GMC and that we could help you out a lot. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Mandal Buick GMC and that our team was able to attend to your needs. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC