David Keller | Page 58

I am getting my car back to dealership 3rd time and the problem is still not fixed. It's been over 2 months since I am not able to operate the car. I get the car back saying the problem is fixed and the pr problem is still not fixed. It's been over 2 months since I am not able to operate the car. I get the car back saying the problem is fixed and the problem resurfaces right back. To make it worse, this dealership is out of rental vehicle most of the times. Very frustrating. However, the service advisor - Luis has been very good in communicating back quickly and doing what he can. More

by Archit Verified Customer Verified Customer

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Great service. Had great personality working with me. Dave got me in and out and gave me great detail on what was going on! Had great personality working with me. Dave got me in and out and gave me great detail on what was going on! More

by GCKNIGHTON23 Verified Customer Verified Customer

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Your service was great. .very professional . Will return soon for other services needed thanks again.......... .very professional . Will return soon for other services needed thanks again.......... More

by sbyers942 Verified Customer Verified Customer

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100% solved my problem and topped off my gas tank. Nice surprise to have that extra touch from a service shop today. Nice surprise to have that extra touch from a service shop today. More

by CHILL18 Verified Customer Verified Customer

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I wanted to take a moment to express my utmost satisfaction with the excellent car service I received from your company. From start to finish, my experience was nothing short of exceptional, and I satisfaction with the excellent car service I received from your company. From start to finish, my experience was nothing short of exceptional, and I wanted to extend my gratitude for the outstanding level of service I received. More

by cpalmer3610 Verified Customer Verified Customer

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The entire service team was professional during my visit to this dealership. Lewis explained in detail what needed to be done to complete the service work and worked with me to resolve my concerns. I will to this dealership. Lewis explained in detail what needed to be done to complete the service work and worked with me to resolve my concerns. I will return to them again, even though it is a two hour drive. More

by lamb_mike24 Verified Customer Verified Customer

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They are great. Customer service is the best. Very consistent. The service department is 5 star Customer service is the best. Very consistent. The service department is 5 star More

by burton_bucher Verified Customer Verified Customer

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I would like to thank Palmer Dodge's Mopar Service department on Alpharetta Hwy, Roswell, Georgia, directly in the person of Luis Espinoza, the Service Advisor at the front, who handled from A to Z a department on Alpharetta Hwy, Roswell, Georgia, directly in the person of Luis Espinoza, the Service Advisor at the front, who handled from A to Z a complex electric/electronic issue on my T&C Chrysler Minivan. Luis, with absolute competence, honesty, and courtesy provided me with the best repair service I could ever expect at a car Dealership. To add to this, he and his Team were able to determine, with commendable transparency, that the electronic problem they found (a costly one to fix), was in fact fully covered under a Chrysler Recall despite the age of this 2008 vehicle. So I was not charged for the service. Even as a recall, finding the needed replacement module required for the repair was an arduous task that took Luis and his Team more than two weeks to solve. But they managed to do it. As a note to conclude, Luis' communication was excellent, and he provided two lightning-fast courtesy Uber rides to drive me back home, and then return for the pick-up. What else can I say? Outstanding, top-notch customer assistance from Luis, and again, a big Thanks to Palmer Dodge in Roswell GA, standing behind him! More

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Couldn't ask for better support and service for my transmission issue. Got the job done with excellent customer service. transmission issue. Got the job done with excellent customer service. More

by mlewis Verified Customer Verified Customer

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I received great service, and I was in and out in less than 40 minutes than 40 minutes More

by msy Verified Customer Verified Customer

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